Top 10 Cna Certified Nursing Assistant Interview Questions and Answers [Updated 2024]

Sample Answer
There was one incident where I had a patient who was very agitated and refused to take his medication. I knew that without the medication his health could deteriorate. I tried to calmly explain the reasons he needed his medication, but he was not convinced. I then decided to call his daughter, who he trusts, and explained the situation to her. She spoke with him and he agreed to take his medication. The result was that his health did not deteriorate and he trusted me more because he saw that I cared for his wellbeing and respected his feelings.

Sample Answer
As a Certified Nursing Assistant, I understand that high-pressure situations are part of the job and can sometimes be unavoidable. Over time, I have learned to manage this stress by prioritizing tasks and focusing on what needs to be done immediately. I also believe in the importance of open communication with my team, so we can provide the best care for our patients. Lastly, I ensure to take care of my own physical and mental health, which is crucial in maintaining my ability to handle stress.

Sample Answer
Maintaining patient dignity is a top priority for me. This includes always knocking before entering their room, covering them up during personal care tasks, and explaining the care I’m providing. I believe in keeping the communication lines open and always asking for consent before proceeding with any procedure. I also consider their personal preferences and cultural practices.

Sample Answer
In my previous role, I worked with a number of patients who had hearing or speech impairments. I took the time to learn some basic sign language and also used text to speech apps to facilitate communication. I made sure to maintain eye contact and used clear, simple language to make sure they understood me. I always showed patience and reassurance, as I know it can be frustrating for them not to be understood easily. I believe that effective communication is key to providing quality care and I am willing to use any tools or techniques necessary to ensure that.

Sample Answer
If a family member is unhappy, I would first listen to their concerns without interrupting. It’s important to let them express their feelings. Then, I would empathize with their situation and explain what we have done for the patient’s care. If they’re still dissatisfied, I would assure them that I would report their concerns to my supervisor or the charge nurse, so that we can review the care plan for the patient. My objective is to ensure the patient’s well-being and comfort, and also to keep the family members informed and satisfied with the care provided.

Sample Answer
If a patient refuses to take their medication, I would first try to understand why. Are they scared of side effects, or do they not understand why the medication is necessary? I would offer reassurances and try to address their concerns. If they still refuse, I understand that it is their right to do so, and I would report the situation to the nurse in charge. I would also document the incident in the patient’s chart, so there’s a record of their refusal.

Sample Answer
During a particularly busy shift, I was assigned to attend to multiple patients with varying needs. I had to administer medication, assist another with physical therapy exercises, and help another patient with their personal hygiene. I prioritized by assessing the urgency and importance of each task. Administering medication was at the top of my list because it was time-sensitive. Next, I assisted with the physical therapy exercises, as it was crucial for the patient’s recovery. Lastly, I attended to personal hygiene, ensuring the patient was comfortable and felt dignified. To stay organized, I often use a planner and checklist to keep track of my tasks.

Sample Answer
Firstly, I understand that aggressive behavior can often be a result of the patient’s condition and not a personal attack. In such situations, I would ensure to keep my calm and not respond with hostility. I would speak to the patient in a soothing, gentle voice and try to distract them from whatever is causing their agitation. In the meantime, I’d also ensure to maintain a safe distance to avoid any physical harm. If the situation doesn’t improve, I would seek help from my superiors or colleagues. At all times, my aim would be to ensure the safety and well-being of the patient and everyone in the vicinity.

Sample Answer
In my previous role, I was looking after a patient who suddenly fainted. I immediately checked her vital signs and found that her pulse was weak. I remembered my first aid training and placed her in the recovery position, ensuring her airway was clear. I then called for medical assistance while continuously monitoring her vital signs. She regained consciousness before the medical team arrived, and later tests showed she had a minor heart condition. My quick response and first aid skills helped ensure her condition didn’t worsen.

Sample Answer
During my previous role, I was assigned to care for a patient with Huntington’s disease, a condition I wasn’t familiar with. I took it upon myself to research the disease, its symptoms, and the best care practices. I consulted with the nurse in charge and my colleagues to get their input and advice. I also paid close attention to the patient’s behavior and symptoms, asking the patient about their comfort level regularly. Through these steps, I was able to provide quality care to the patient and help manage their symptoms effectively.