Top 10 HR Generalist Interview Questions and Answers [Updated 2024]

Sample Answer
In my previous role, there was a situation where two team members had a misunderstanding about the responsibilities of their roles, leading to a conflict. I arranged a meeting with both of them separately to understand their point of view. After gathering all the information, I arranged a joint meeting where I facilitated a conversation between them. I helped them understand each other’s perspectives, clarify their roles and responsibilities, and come to a mutual agreement. It ended positively, with both of them having a better understanding of their roles and improved their working relationship.

Sample Answer
In my previous role, we were experiencing high turnover rates in our sales department. I used our HRIS system to analyze exit interview data and identified a trend in the reasons given for leaving. Most employees cited lack of career growth opportunities. I presented this data to senior management, and we then implemented a new career progression program specifically for the sales department. As a result, we saw a 20% reduction in turnover in this department over the next year.

Sample Answer
In my previous role, the company decided to implement a new attendance policy which reduced the number of allowed sick days. As expected, this policy was met with strong resistance. To handle this, I organized a town hall meeting to explain the reasons behind the new policy and how it would ultimately benefit the organization and the employees in the long run. I also set up a feedback system so employees could voice their concerns or suggestions. It was a tough transition, but we managed to implement the new policy successfully with minimal disruption to the workforce morale.

Sample Answer
I regularly attend seminars and webinars, and subscribe to HR newsletters to keep up-to-date with changes in labor laws and regulations. I then review our HR policies and practices to ensure they comply with these laws and regulations. For example, when the law on paid sick leave was changed, I reviewed our sick leave policy and made the necessary changes. I also communicated these changes to all employees and provided training to managers on how to implement the new policy.

Sample Answer
In my previous position, I had to lay off an employee due to budget cuts. He was a hard worker and well-liked within the company, but his role was not crucial to the business operations. It was a tough decision, but necessary for the company’s survival. I made sure to communicate the decision in a respectful and empathetic manner, explaining the reasons and offering a generous severance package. I also provided him with resources to find a new job, such as recommendation letters and networking opportunities. The experience taught me the importance of compassionate leadership during tough times.

Sample Answer
In my previous organization, I noticed that the company culture was not as inclusive as it could be. I worked with leadership to develop and implement diversity and inclusion training, which was made mandatory for all employees. I also organized regular team-building activities to foster a sense of community and collaboration. As a result, we saw a 15% increase in employee satisfaction scores and a 10% decrease in turnover over the next year.

Sample Answer
In my previous role at XYZ Company, I was responsible for implementing a new HRIS system. This was a significant change for the company, as they had been using a very outdated system. I first did a thorough analysis of the needs of the company and the capabilities of various systems before choosing one that best fit our needs. I then worked closely with the vendor to customize the system for our company and make sure it was set up correctly. I also developed a comprehensive training program for all employees on how to use the new system. As a result of this implementation, we reduced the time spent on administrative tasks by 30% and increased overall HR efficiency.

Sample Answer
I believe that diversity and inclusion are crucial for a company’s success. They bring various perspectives, which lead to innovative solutions. In my previous role, I ensured diversity and inclusion by posting job ads on various platforms to reach a diverse pool of applicants. I also implemented blind resume screening to avoid bias, and I used structured interviews to ensure that every candidate had an equal chance. Additionally, I regularly attended seminars on diversity and inclusion to stay updated on the latest best practices.

Sample Answer
In my previous role, there were many instances where I had to handle confidential information, especially during restructuring processes. In one particular case, I was responsible for managing the information about upcoming layoffs. It was crucial to maintain absolute discretion to prevent unnecessary panic among the staff. I ensured the information was only shared with those who needed to know and strictly adhered to the company’s policies regarding confidential information. The process was carried out smoothly without any leaks of information, which could have caused a lot of distress among the team.

Sample Answer
In my previous role, our organization had to transition to a completely remote working environment due to the pandemic. As an HR Generalist, my role was crucial in this transition. I started by communicating the change to all employees, explaining the reasons behind the decision and what it would mean for them. Then, I coordinated with IT to ensure everyone had the necessary equipment and systems in place. I also arranged training sessions for employees and managers on how to work effectively in a remote setting. To measure the success of this change, I regularly surveyed employees on their experiences and made necessary adjustments based on their feedback. This experience taught me the importance of clear communication and flexibility during times of change.