Top 10 Dental Hygienist Interview Questions and Answers [Updated 2024]

Sample Answer
I understand that many patients have dental anxiety, and it’s one of my main priorities to ensure they feel comfortable and safe in the chair. I always start by explaining the procedure in a way they can understand, taking care to answer any questions they may have. If the patient is still anxious, I employ relaxation techniques such as deep breathing, or sometimes suggest distraction methods such as listening to music. I also find that simply talking to the patient about non-dental topics can help them relax. For instance, I once had a very nervous patient, and I discovered she loved gardening. We spent the entire appointment discussing different types of plants, and she was able to relax and get through the procedure successfully.

Sample Answer
I have experience with several dental software systems, including Dentrix and Eaglesoft. I have used them for scheduling appointments, recording patient information, and managing billing. I find them intuitive and easy to use. In my previous role, I used Eaglesoft to streamline the appointment booking process and to keep track of patient’s treatment history which greatly improved our efficiency.

Sample Answer
I believe in the importance of staying current with the latest practices and procedures to provide the best care to my patients. I am a member of the American Dental Hygienists’ Association, which provides access to a wealth of resources and educational materials. I also regularly attend webinars and subscribe to several dental journals. Moreover, I take advantage of any available continuing education courses to further enhance my skills and knowledge.

Sample Answer
Education is a key part of my role as a dental hygienist. I believe in the importance of making sure patients understand why regular checkups and cleanings are necessary for their dental health. For instance, I had a patient who was reluctant to schedule routine cleanings. I explained to him how regular cleanings can prevent serious issues like gum disease and tooth decay. I also provided him with educational materials to read at home. Over time, he saw the value and started scheduling regular appointments. It was rewarding to see his oral health improve and his appreciation for the education I provided.

Sample Answer
In my previous role, I had a patient who was consistently uncooperative and rude during appointments. I realized the patient was anxious and uncomfortable with the whole procedure, so I took the time to explain each step in detail and reassure him. I also used a calm and gentle tone of voice to help him relax. Over time, the patient became more comfortable and cooperative. This experience taught me the importance of patience, empathy, and clear communication in the dental profession.

Sample Answer
I believe education is key when it comes to encouraging patients to improve their oral hygiene. I make sure to explain the importance of good oral hygiene in a way that they can understand, and I provide them with clear instructions on how to brush and floss properly. I also try to make it more engaging by showing them pictures or videos of what could happen if they don’t take care of their teeth. Moreover, I always praise them for any progress they make, no matter how small. For instance, I had a patient who was reluctant to floss every day, but after explaining why it’s necessary and demonstrating the correct technique, he started flossing regularly and his gum health improved significantly.

Sample Answer
When educating a patient about a new treatment plan, I first ensure that I understand the plan fully myself. I then break it down into simpler terms for the patient, explaining the need for the procedure, the steps involved, the benefits, and any potential risks or side effects. I also show them diagrams or models, if available, to help them visualize the process. I encourage the patient to ask questions and express any concerns. I believe it’s essential for the patient to be comfortable and fully informed before proceeding with any treatment plan.

Sample Answer
I think one of the most challenging aspects of being a dental hygienist is dealing with patients who have severe dental phobia. It can be difficult to perform necessary procedures when a patient is extremely anxious. However, I’ve learned several techniques to help alleviate these fears, such as explaining each step of the process beforehand, using calming strategies, and taking breaks when necessary. I’ve found that these steps can really make a difference in reducing a patient’s anxiety and making the dental visit a more positive experience.

Sample Answer
In my previous role, I was part of a large dental team. I believe that effective communication is key to a successful team. I always made sure to communicate clearly and respectfully with my colleagues. In one instance, there was a misunderstanding between me and another hygienist about the scheduling of patients. Instead of letting it escalate, I approached her and we had a constructive conversation about the issue. We were able to come up with a solution that worked for both of us and improved our overall scheduling system. This experience taught me the importance of addressing conflicts head-on and maintaining open lines of communication within a team.

Sample Answer
In performing scaling and root planing, I start by administering local anesthesia if the patient’s condition requires it. I then use a specially designed dental instrument to meticulously remove dental plaque and calculus from the surfaces of the teeth and the root. I make sure to be gentle but thorough to prevent any discomfort to the patient. Following the procedure, I inform the patient about the importance of maintaining good oral hygiene and give advice on how to care for the teeth and gums post-procedure. Regular follow-ups are also scheduled to monitor the patient’s periodontal health.