Top 31 Window Washer Interview Questions and Answers [Updated 2025]
Andre Mendes
•
March 30, 2025
Preparing for a window washer interview? This blog post has you covered with the most common interview questions for the role, updated for 2025. Dive into expert-crafted example answers and practical tips to help you respond effectively, boosting your confidence and readiness. Whether you're new to the field or a seasoned professional, these insights will help you shine in your next interview.
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List of Window Washer Interview Questions
Behavioral Interview Questions
Can you describe a time when you had to prioritize safety while washing windows?
How to Answer
- 1
Mention specific safety protocols you followed
- 2
Describe the equipment used to ensure safety
- 3
Emphasize the outcome of prioritizing safety
- 4
Include how you communicated safety measures to team members
- 5
Relate the experience to the importance of safety in window washing
Example Answers
In my previous role, I was washing windows on a high-rise building. I made sure to use a safety harness and double-checked the scaffolding setup before starting. This ensured my safety and the safety of my colleagues, which resulted in a successful job without incidents.
Tell me about a time when you worked as part of a team to accomplish a difficult window washing task.
How to Answer
- 1
Choose a specific project or task where teamwork was essential.
- 2
Highlight your role in the team and what your contributions were.
- 3
Discuss any challenges the team faced and how you overcame them together.
- 4
Mention the outcome and how it benefited the client or your company.
- 5
Use clear, concise language to keep the answer focused.
Example Answers
In my last job, our team was tasked with cleaning the exterior windows of a high-rise building that hadn't been washed in several years. I took the lead in organizing our approach, assigning roles based on each member's strengths. We encountered strong winds that made it difficult to safely reach the higher floors. Together, we adjusted our plan, implementing safety measures and working in smaller groups. We successfully completed the job ahead of schedule, improving the building's appearance significantly and receiving positive feedback from the management.
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Describe a situation where you encountered an unexpected challenge while washing windows. How did you handle it?
How to Answer
- 1
Think of a specific incident where something went wrong.
- 2
Explain what the challenge was clearly and briefly.
- 3
Describe the steps you took to address the issue.
- 4
Share the outcome and what you learned from the experience.
- 5
Highlight any skills or techniques you used to solve the problem.
Example Answers
Once, while washing a large building's windows, a sudden gust of wind knocked my equipment over. I quickly assessed the situation, retrieved my tools safely, and secured my equipment. After ensuring my safety, I continued washing the windows with extra caution. This taught me to always plan for unexpected weather changes.
Have you ever had to deal with an unhappy client? How did you address their concerns?
How to Answer
- 1
Stay calm and listen to the client's concerns without interruption.
- 2
Acknowledge their feelings and validate their experience.
- 3
Explain what steps you will take to resolve the issue.
- 4
Follow up after the resolution to ensure satisfaction.
- 5
Learn from the experience to improve your service.
Example Answers
I once had a client who was unhappy with the streaks left on their windows. I listened carefully to their concerns, apologized for the inconvenience, and assured them I would rewash the windows. After I completed the job, I followed up to make sure they were satisfied, and they appreciated my quick response.
Give an example of a time when your attention to detail prevented a potential problem during a job.
How to Answer
- 1
Think of a specific situation where your attention to detail made a difference.
- 2
Use the STAR method: Situation, Task, Action, Result.
- 3
Emphasize how your careful observation helped avoid mistakes.
- 4
Mention any tools or techniques you used to ensure accuracy.
- 5
Show the positive outcome and what you learned from the experience.
Example Answers
In my previous window washing job, I noticed that a specific cleaning solution was causing streaks. I double-checked the mixture and adjusted it, which led to a sparkling finish on all the windows. My attention to detail saved us from having to redo the job.
Can you give an example of how you demonstrated your work ethic in your previous window washing job?
How to Answer
- 1
Choose a specific instance from your last job.
- 2
Focus on your dedication to quality and safety.
- 3
Mention any extra steps you took to ensure customer satisfaction.
- 4
Highlight any challenges you faced and how you overcame them.
- 5
Emphasize your reliability and punctuality.
Example Answers
In my previous role, there was a day when we had a particularly challenging large office building to wash. I stayed late to ensure we achieved a perfect finish and the customer was thrilled with the results.
Have you ever led a window washing team? How did you ensure the project ran smoothly?
How to Answer
- 1
Emphasize your leadership experience in a team setting.
- 2
Discuss specific strategies for communication among team members.
- 3
Mention how you planned and delegated tasks to enhance efficiency.
- 4
Talk about safety procedures and their importance in your leadership.
- 5
Provide an example of a challenge and how you overcame it.
Example Answers
In my previous role, I led a team of 5 window washers. To ensure success, I held daily briefings to assign tasks and review safety protocols. This kept everyone informed and motivated. One time, we faced bad weather, so I quickly rearranged the schedule to focus on interior tasks instead, ensuring the project finished on time.
What keeps you motivated and focused while washing windows?
How to Answer
- 1
Focus on the satisfaction of seeing the results of your work
- 2
Think about the safety and quality aspects of your job
- 3
Set small goals, like finishing a section before taking a break
- 4
Enjoy the physical activity and the fresh air outside
- 5
Remind yourself of the importance of providing excellent service to clients
Example Answers
I stay motivated by focusing on the satisfaction that comes from seeing the windows shine after a hard day's work. It really feels good to know I’ve made a difference.
Describe a time when you had to quickly adapt to changing weather conditions during a job.
How to Answer
- 1
Think of a specific situation where weather changed unexpectedly.
- 2
Explain how you assessed the situation quickly.
- 3
Describe the action you took to ensure safety and complete the job.
- 4
Mention any adjustments you made to your equipment or approach.
- 5
Conclude with the positive outcome and what you learned.
Example Answers
Once while washing windows, a sudden rainstorm hit. I quickly assessed that it was unsafe to continue, so I secured my equipment and moved to a covered area. After the rain passed, I adapted my plans, cleaned the exteriors first, and ensured everything was safe before returning to the work site. This taught me the importance of safety and flexibility in outdoor jobs.
Tell me about a time you had a conflict with a co-worker. How did you resolve it?
How to Answer
- 1
Choose a specific situation that shows conflict clearly
- 2
Focus on your role and actions taken
- 3
Highlight communication and resolution strategies
- 4
Emphasize the positive outcome and lessons learned
- 5
Keep it brief and to the point
Example Answers
In my previous job, I had a disagreement with a co-worker about the best approach to cleaning a large window section. I suggested we sit down and discuss our ideas. Through open communication, we combined our techniques and worked together effectively, which resulted in increased efficiency and a successful project completion.
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Technical Interview Questions
What types of equipment have you used for window washing, and how do you maintain them?
How to Answer
- 1
List specific window washing tools you've used like squeegees, scrubbers, and safety harnesses
- 2
Explain how you clean and inspect these tools regularly to ensure they work effectively
- 3
Mention any maintenance routines you follow, such as replacing worn-out rubber on squeegees
- 4
Highlight safety equipment and its maintenance to show your commitment to safety
- 5
Be prepared to discuss any experiences with specialized equipment like water-fed poles or lifts.
Example Answers
I have used squeegees, scrubbers, and extension poles for window washing. I maintain them by rinsing the squeegee after each use and replacing the rubber blade when it gets worn. I also regularly check my extension poles for any damage before each job.
Can you explain the different techniques you use for washing various types of windows?
How to Answer
- 1
Identify the type of window: residential, commercial, large glass, etc.
- 2
Discuss appropriate tools for each type: squeegees, scrubbers, extension poles.
- 3
Explain specific techniques: top-down washing, circular motions, etc.
- 4
Mention safety precautions for high or hard-to-reach windows.
- 5
Share any personal tips for achieving streak-free results.
Example Answers
For residential windows, I typically use a squeegee and a scrubber. I start at the top and work my way down to avoid streaks. For larger commercial windows, I use extension poles for reach and always double-check for any missed spots afterwards.
Don't Just Read Window Washer Questions - Practice Answering Them!
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What cleaning solutions do you prefer to use and why?
How to Answer
- 1
Mention specific cleaning solutions you have experience with
- 2
Explain the reasons for your preferences, such as effectiveness or safety
- 3
Highlight knowledge of eco-friendly options if applicable
- 4
Connect your choice to professional standards or requirements
- 5
Be prepared to discuss alternative solutions if asked
Example Answers
I prefer using a mixture of vinegar and water because it's effective in removing streaks and is environmentally friendly.
What safety protocols do you follow to ensure safe window washing at heights?
How to Answer
- 1
Always wear a harness and secure it to an anchor point.
- 2
Use proper ladders or scaffolding that comply with safety standards.
- 3
Conduct a pre-job safety inspection of all equipment.
- 4
Be aware of weather conditions and avoid washing in high winds.
- 5
Follow all company safety policies and training procedures.
Example Answers
I always wear a safety harness and double-check that it is securely anchored. I make sure that the ladders or scaffolding we use meet safety standards, and I do a thorough check of all equipment before starting.
How do you determine the right method for cleaning different window surfaces?
How to Answer
- 1
Assess the type of glass: identify if it's tinted, coated, or regular glass.
- 2
Consider the height and accessibility of the windows when choosing equipment.
- 3
Evaluate the level of dirt or grime to choose appropriate cleaning solutions.
- 4
Be aware of weather conditions that may affect cleaning methods.
- 5
Always follow safety protocols and use the right personal protective equipment.
Example Answers
For tinted windows, I use a mild cleaning solution to avoid damage. I ensure I have a sturdy ladder for high places, and if it's windy, I might postpone cleaning to ensure safety.
What regulations do you follow when working on commercial buildings?
How to Answer
- 1
Mention relevant safety regulations like OSHA standards
- 2
Discuss practices for fall protection and harness use
- 3
Include any necessary permits or inspections for work
- 4
Emphasize the importance of following company protocols
- 5
Be aware of local building codes and regulations
Example Answers
I follow OSHA safety standards and ensure proper fall protection is in place, including using harnesses and safety lines. I also obtain any necessary permits before starting work.
What are the challenges of washing double-pane windows compared to single-pane windows?
How to Answer
- 1
Explain that double-pane windows have more seals which can trap dirt and moisture.
- 2
Mention that accessing the interior pane requires more careful consideration to avoid damage.
- 3
Note that double-pane windows can have a more complex cleaning process due to the air gap between panes.
- 4
Discuss the importance of using appropriate cleaning solutions to avoid damaging the seals.
- 5
Highlight that the risk of condensation issues may require additional attention during cleaning.
Example Answers
Double-pane windows are challenging due to the seals that can trap dirt; cleaning them requires care to avoid damaging these seals.
What are the key considerations when working on scaffolding versus a bosun's chair?
How to Answer
- 1
Consider the safety standards for each method of working at heights
- 2
Evaluate the weight capacity and space of the scaffolding versus the bosun's chair
- 3
Think about the accessibility and flexibility of movement when using each equipment
- 4
Know the specific training and regulations required for scaffolding versus bosun's chair
- 5
Assess the job duration and complexity to choose the appropriate method
Example Answers
When working on scaffolding, safety standards and load capacity are critical, as is ensuring a stable platform. In contrast, a bosun's chair allows for greater mobility but requires careful rigging and personal safety measures.
What training or certifications do you have that prepare you for window washing?
How to Answer
- 1
Mention any relevant safety training, such as OSHA certifications.
- 2
Include specific window washing training programs you have completed.
- 3
Talk about experience with specific equipment or techniques.
- 4
If applicable, mention first aid or CPR certifications.
- 5
Highlight any customer service training relevant to the position.
Example Answers
I have completed an OSHA safety training course which taught me how to work safely at heights, and I've also been trained in using the water-fed pole system for window washing.
How often do you perform maintenance on your tools, and what does that maintenance entail?
How to Answer
- 1
Mention a specific schedule for maintenance such as weekly or monthly checks
- 2
Describe the types of tools and what maintenance they require
- 3
Emphasize the importance of safety in tool maintenance
- 4
Include any specific methods you use to clean and upkeep your tools
- 5
Highlight your attention to detail and commitment to quality work
Example Answers
I perform maintenance on my tools weekly. This includes cleaning the squeegees and checking the extension poles for any wear. I also make sure to inspect the harness and safety gear for any signs of damage. Safety is my top priority, so I always ensure my tools are in top condition before use.
Don't Just Read Window Washer Questions - Practice Answering Them!
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Situational Interview Questions
If you arrive at a job site and notice a broken railing at height, what steps would you take?
How to Answer
- 1
Assess the safety of the situation for yourself and others.
- 2
Secure the area to prevent anyone from accessing the dangerous spot.
- 3
Notify your supervisor or the site manager immediately.
- 4
Document the issue with photos if possible.
- 5
Wait for further instructions before proceeding.
Example Answers
First, I would assess the immediate safety risk to myself and others nearby. Then, I would secure the area by placing warning signs and cordoning it off. After that, I would notify my supervisor about the broken railing so they can take appropriate action. If possible, I would also document the damage with photos for record-keeping.
Imagine you have multiple appointments for the day, but one client has a special request that will take more time. How do you handle this?
How to Answer
- 1
Assess the time required for the special request
- 2
Communicate clearly with the client about potential delays
- 3
Prioritize appointments based on urgency and importance
- 4
Consider rescheduling less urgent appointments if necessary
- 5
Ensure to follow up with any affected clients afterwards
Example Answers
I would first evaluate how much time the special request will take. If it’s feasible, I would communicate with the client about the adjustment, ensuring they understand any resulting delays. If needed, I’d contact the other clients to reschedule those less urgent appointments.
Don't Just Read Window Washer Questions - Practice Answering Them!
Reading helps, but actual practice is what gets you hired. Our AI feedback system helps you improve your Window Washer interview answers in real-time.
Personalized feedback
Unlimited practice
Used by hundreds of successful candidates
What would you do if a client was overseeing your work and was not satisfied with your technique?
How to Answer
- 1
Stay calm and listen to the client's concerns.
- 2
Ask specific questions to understand their dissatisfaction.
- 3
Demonstrate your technique and explain your process.
- 4
Offer to adjust your technique based on their feedback.
- 5
Reassure the client of your commitment to their satisfaction.
Example Answers
If a client expressed concerns, I would calmly listen to their feedback, ask what specifically they were unhappy with, and then demonstrate my technique while explaining why I approach it that way. I would also ask for their suggestions to ensure I'm meeting their expectations.
If you’re scheduled to wash windows but it starts to rain, how do you adjust your plan?
How to Answer
- 1
Assess the severity of the rain and forecast.
- 2
Communicate with your supervisor or client about possible delays.
- 3
Look for alternative tasks that can be done indoors.
- 4
Plan to reschedule the window washing for a clearer day.
- 5
Keep track of weather reports to avoid future conflicts.
Example Answers
If it starts raining, I would check the forecast to see how long it might last. I would let my supervisor know and discuss rescheduling. In the meantime, I'd look to complete any indoor maintenance tasks if available.
While working, if your cleaning equipment fails, what would be your next steps?
How to Answer
- 1
Assess the situation to understand the failure.
- 2
Inform your supervisor or manager about the issue.
- 3
Use backup equipment if available to continue the job.
- 4
Document the failure and any steps taken.
- 5
Prioritize safety and avoid any risky situations.
Example Answers
First, I would assess the equipment to see what the exact problem is. Then, I would inform my supervisor immediately. If there is backup equipment, I would switch to it to ensure the job continues smoothly while addressing the malfunction.
If someone were to fall while you were washing windows, how would you respond to the situation?
How to Answer
- 1
Stay calm and assess the situation immediately.
- 2
Ensure your own safety before attempting to help.
- 3
Call for medical assistance as needed.
- 4
Provide first aid if trained and it is safe to do so.
- 5
Document the incident once the situation is controlled.
Example Answers
I would stay calm and first check if it was safe for me to approach. If I could help, I would call for medical assistance and provide first aid if I was trained in it.
How would you handle a situation where you are running behind schedule on a job?
How to Answer
- 1
Assess the reason for the delay quickly
- 2
Communicate with your supervisor or the client about the situation
- 3
Prioritize tasks to efficiently finish the job
- 4
Remain calm and focused to avoid further delays
- 5
Consider asking for assistance if available to catch up
Example Answers
I would first identify what caused the delay and how much time I need to catch up. Then, I would inform my supervisor about the situation and ask if there are any specific priorities they want me to focus on to complete the job efficiently.
If you find a nest of bees while washing windows, how would you approach the situation?
How to Answer
- 1
Stay calm and assess the situation without panicking.
- 2
Avoid making sudden movements that could agitate the bees.
- 3
If possible, move to a safe distance and observe the nest.
- 4
Inform your supervisor or call a pest control expert for safe removal.
- 5
Do not attempt to remove or disturb the bees yourself.
Example Answers
If I find a bee nest while working, I would stay calm and back away slowly to avoid agitating them. Then, I would inform my supervisor immediately so they can handle the situation properly.
If a client specifies they want their windows cleaned without chemicals due to allergies, what approach would you take?
How to Answer
- 1
Acknowledge the client's concern about allergies.
- 2
Explain your use of natural cleaning solutions like vinegar and water.
- 3
Discuss the importance of safe cleaning without harsh chemicals.
- 4
Mention techniques like hot water and microfiber cloths for effective cleaning.
- 5
Emphasize communication with the client during the cleaning process.
Example Answers
I completely understand your concerns about allergies. I would use a mixture of vinegar and water to clean the windows, as it's both effective and safe. Additionally, I would ensure that I use microfiber cloths to avoid any dirt or residue, and keep you informed throughout the process.
How would you handle the stress of a fast-approaching deadline for a big client?
How to Answer
- 1
Prioritize tasks by importance and urgency to stay focused
- 2
Communicate with the team and client about progress and challenges
- 3
Stay organized with a checklist to track completed tasks
- 4
Take breaks to clear your mind and reduce stress at intervals
- 5
Maintain a positive attitude and remind yourself of past successes
Example Answers
I would prioritize my tasks by determining what is most urgent to meet the deadline. I would keep my team in the loop about our progress and any obstacles we face, ensuring we support each other. Using a checklist helps me stay organized and focused, while taking short breaks keeps my mind fresh.
Don't Just Read Window Washer Questions - Practice Answering Them!
Reading helps, but actual practice is what gets you hired. Our AI feedback system helps you improve your Window Washer interview answers in real-time.
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Used by hundreds of successful candidates
Window Washer Position Details
Recommended Job Boards
CareerBuilder
www.careerbuilder.com/jobs/window-washerZipRecruiter
www.ziprecruiter.com/Jobs/Window-WasherThese job boards are ranked by relevance for this position.
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Ace Your Next Interview!
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Ace Your Next Interview!
Practice with AI feedback & get hired faster
Personalized feedback
Used by hundreds of successful candidates