10 Essential Cleaner Interview Questions and Answers [Updated 2024]

Sample Answer
There was a time when I was asked to clean a large conference room within a very short notice before an important meeting. The room was in a mess, with food spills and papers everywhere. I quickly assessed the situation, prioritized the tasks, and started with the most visible areas. I managed to clean the room thoroughly and prepare it for the meeting on time. The management was very pleased with my quick response and efficiency.

Sample Answer
I always start by assessing the tasks at hand and estimating how much time each task will require. This helps me to prioritize my work. If I have a large project, I break it down into smaller tasks to make it more manageable. I also ensure to have a checklist and I keep track of what I’ve completed and what’s remaining. If I’m running short on time, I focus on the most critical tasks first. I also make sure to maintain a steady pace throughout the day to avoid fatigue and maintain efficiency.

Sample Answer
After each cleaning session, I always make sure to thoroughly clean all tools and equipment used. I believe that a cleaner’s tools should be as clean as the premises they are cleaning. I also make sure to dry them properly to prevent the growth of molds or rusting. I store them in a clean, dry place where they are well-arranged for easy access. I regularly inspect my tools and equipment for any signs of wear and tear and report any damage to my supervisor so that they can be replaced promptly. I understand that using faulty equipment not only reduces cleaning efficiency but also poses safety risks.

Sample Answer
If I found a valuable item while cleaning, I would immediately report it to my supervisor or turn it into the lost and found, if one exists. I understand that the areas I am cleaning are someone else’s personal or work space, and it’s important to respect that. I also understand that maintaining trust with clients is essential in this line of work, and handling such situations appropriately is part of that trust.

Sample Answer
Safety is my top priority when I’m cleaning. I always wear protective clothing, like gloves and eye protection, when I’m using cleaning chemicals. I read the manufacturer’s instructions carefully and make sure to use the recommended amounts. I never mix different chemicals, as this can create dangerous fumes. If there’s a spill, I clean it up immediately to prevent slips and falls. I also make sure to store cleaning supplies in a safe, secure location.

Sample Answer
I start by collecting and disposing of any trash in the area. Then, I dust and wipe down all surfaces, including furniture, appliances, and fixtures. I use appropriate cleaning products for different types of surfaces to avoid damaging them. I also make sure to clean hard-to-reach areas such as behind furniture and under appliances. After that, I sweep, mop, or vacuum the floor, depending on the type of flooring. Finally, I check all areas to make sure I didn’t miss anything and put everything back in its place. I always follow a checklist to ensure I don’t overlook any tasks and maintain a consistent level of cleanliness in all areas I’m responsible for.

Sample Answer
When cleaning large areas or multiple rooms, I start by assessing the entire area and identifying what needs to be done. I then prioritize tasks based on their importance and time required. For example, I usually start with tasks that will take the longest or are the dirtiest, such as deep-cleaning the bathrooms or kitchen. I also use a checklist to ensure that I don’t miss any tasks and to help me stay organized and efficient. I believe in working smart, not just hard, so I always try to find ways to do my job more efficiently without compromising on the quality of my work.

Sample Answer
In my previous role, I was responsible for deep cleaning of office spaces. This included tasks like carpet cleaning, window washing, and thorough disinfecting of high-touch areas. I received special training on how to use industrial-grade cleaning equipment and environmentally friendly cleaning solutions. This training has been invaluable, as it has allowed me to clean effectively while minimizing the environmental impact. I take pride in my work and always aim to leave spaces not only clean, but also healthy and safe for the people who use them.

Sample Answer
At my previous job, I was assigned to clean a large banquet hall after a major event. The hall was in a terrible state, with food and drink spilled everywhere, and decorations strewn about. It was the largest and messiest space I’d ever had to clean. I started by making a plan, breaking down the task into smaller, manageable parts. I first cleared all the trash and then focused on the spilled food and drinks. I used specialized cleaning solutions and equipment to remove stubborn stains from the carpet and polished the floor to restore its shine. It was a long process, but I didn’t rush because I wanted to ensure the job was done right. The client was extremely satisfied with the result, and my supervisor commended me for my hard work and dedication.

Sample Answer
If a co-worker or client is unhappy with my cleaning, the first thing I would do is to listen attentively to their concerns without interrupting. I believe it’s important to understand exactly what the issue is before trying to resolve it. Once I have a clear understanding of their concerns, I would apologize for any inconvenience caused and take immediate actions to rectify the situation. If it’s a recurring issue, I would also take this as a learning experience and adjust my cleaning methods to avoid similar problems in the future. My goal is always to provide the best service possible, and that includes being responsive and receptive to feedback.