Privacy Policy
Last updated: April 20, 2025
1. Introduction
At Mock Interview Pro ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services (collectively, the "Services").
Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
2. Information We Collect
We collect information that you provide directly to us, information we collect automatically when you use our Services, and information from third-party sources.
Information You Provide:
• Account information: When you register for an account, we collect your name, email address, and password.
• Profile information: Job titles, industries, experience levels, and other professional details you choose to provide.
• Payment processing: When you make a purchase, payment processing is handled securely by Stripe. We do not directly collect or store your payment information.
• User content: Interview responses, feedback requests, and other content you submit when using our Services.
• Communications: Information you provide when you contact us for support or other inquiries.
Information We Collect Automatically:
• Usage data: Information about how you use our Services, including pages visited, features used, and time spent.
• Device information: IP address, browser type, operating system, and device identifiers.
• Cookies and similar technologies: Information collected through cookies and similar tracking technologies.
3. How We Use Your Information
We use the information we collect for various purposes, including:
• Providing and improving our Services
• Processing payments through our third-party payment processor (Stripe)
• Personalizing your experience with tailored interview questions and feedback
• Communicating with you about updates, features, and support
• Analyzing usage patterns to improve our Services
• Preventing fraud and ensuring the security of our Services
• Complying with legal obligations
4. Sharing of Information
We may share your information in the following circumstances:
• With service providers who help us operate our Services (e.g., payment processors, cloud storage providers)
• With third-party analytics providers to analyze usage patterns
• When required by law or to protect our rights
• In connection with a business transaction, such as a merger or acquisition
• With your consent or at your direction
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage system is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
• Access and update your personal information through your account settings
• Request deletion of your personal information
• Object to or restrict certain processing activities
• Data portability
• Withdraw consent for optional processing activities
To exercise these rights, please contact us at hello@mockinterviewpro.com.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Services and to enhance your experience. You can control cookies through your browser settings and other tools.
8. Children's Privacy
Our Services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the "Last updated" date.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: hello@mockinterviewpro.com