Top 31 Building Custodian Interview Questions and Answers [Updated 2025]
Andre Mendes
•
March 30, 2025
Preparing for a building custodian interview can be daunting, but our comprehensive guide is here to help. This post covers the most common interview questions you might encounter for the Building Custodian role, providing you with example answers and insightful tips on how to respond effectively. Boost your confidence and readiness by exploring these questions and enhancing your interview skills. Dive in and start preparing for success!
Download Building Custodian Interview Questions in PDF
To make your preparation even more convenient, we've compiled all these top Building Custodianinterview questions and answers into a handy PDF.
Click the button below to download the PDF and have easy access to these essential questions anytime, anywhere:
List of Building Custodian Interview Questions
Behavioral Interview Questions
Can you describe a time when you had to work closely with others to keep a building in top shape?
How to Answer
- 1
Use a specific example from past experience.
- 2
Highlight your role and contributions.
- 3
Mention collaboration with team members.
- 4
Emphasize the outcome of the teamwork.
- 5
Keep it concise and focused on building maintenance.
Example Answers
In my last job, we had a large winter storm that caused significant snow accumulation. I worked closely with the maintenance team to clear the snow from the sidewalks and entrances. I coordinated with coworkers to ensure everyone had the right tools and we divided the areas to clear. Together, we made sure the building was accessible and safe for all visitors by the end of the day.
How have you communicated with your team or management when a critical maintenance problem arose?
How to Answer
- 1
Describe the specific issue clearly and promptly.
- 2
Explain how you notified your team or management, such as via email, call, or in-person.
- 3
Emphasize the importance of quick communication to mitigate the problem.
- 4
Mention any follow-up actions you took to ensure the issue was addressed.
- 5
Highlight how you worked with others to resolve the problem.},
Example Answers
When a water leak occurred in the building, I immediately called my supervisor and provided details about the location and severity of the problem. I followed up with an email to the maintenance team to ensure everyone was informed and we could act quickly to resolve the issue.
Don't Just Read Building Custodian Questions - Practice Answering Them!
Reading helps, but actual practice is what gets you hired. Our AI feedback system helps you improve your Building Custodian interview answers in real-time.
Personalized feedback
Unlimited practice
Used by hundreds of successful candidates
Can you give an example of a time when you went above and beyond in your custodial duties?
How to Answer
- 1
Think of a specific situation where you exceeded expectations.
- 2
Describe the task you were doing and how you improved it.
- 3
Include the positive outcome for the building or the people in it.
- 4
Mention any feedback you received for your efforts.
- 5
Keep it brief and focus on your initiative and problem-solving.
Example Answers
In my previous job, the school had a special event. I arrived early to ensure everything was spotless, including extra cleaning of the restrooms and hallways. The principal praised my efforts for making the event successful and the attendees commented on how clean the space looked.
Describe a situation where you had to adapt to a major change in your work environment.
How to Answer
- 1
Think of a specific example from your past work experience.
- 2
Outline what the change was and how it impacted your role.
- 3
Explain the actions you took to adapt and overcome the challenges.
- 4
Highlight any positive outcomes resulting from your adaptability.
- 5
Keep your answer concise and focused on your personal contributions.
Example Answers
In my previous role as a custodian, the building underwent major renovations which changed our cleaning schedule. I quickly learned the new layout and adjusted my daily tasks to accommodate the construction, ensuring we still provided a clean environment for employees.
Have you ever had a conflict with a colleague? How did you handle it?
How to Answer
- 1
Reflect on a specific example from your experience.
- 2
Focus on the action you took to address the conflict.
- 3
Emphasize communication and resolution skills.
- 4
Share the outcome and what you learned from the situation.
- 5
Keep the tone constructive, avoiding negative remarks about the colleague.
Example Answers
I once had a disagreement with a colleague about cleaning responsibilities. I approached them and suggested we sit down to discuss our concerns. We communicated openly and came up with a fair schedule that worked for both of us. This experience taught me the importance of discussing issues directly to find solutions.
Tell me about a time you had multiple tasks to complete in a limited timeframe. How did you prioritize?
How to Answer
- 1
Identify the tasks you faced and their deadlines
- 2
Explain how you assessed the urgency and importance of each task
- 3
Discuss your method for prioritizing tasks, like making a list or using a matrix
- 4
Share how you communicated with any team members or supervisors about your priorities
- 5
Conclude with the outcome and what you learned from the experience
Example Answers
In my previous job, I had to clean two large facilities and perform maintenance checks within a tight schedule. I listed the tasks and determined which facility had earlier deadlines. I prioritized the one that needed more immediate attention and communicated this to my supervisor, ensuring everyone was aligned. This resulted in completing all tasks on time.
Can you provide an example of how you've promoted safety in your previous custodial work?
How to Answer
- 1
Reflect on specific safety protocols you followed.
- 2
Mention any training you received related to safety.
- 3
Provide a concrete example of a safety initiative you implemented.
- 4
Discuss how you communicated safety information to your team.
- 5
Highlight the positive outcomes of your safety efforts.
Example Answers
In my previous role, I took the initiative to conduct weekly safety briefings to remind the team about proper lifting techniques and chemical handling. This helped reduce the number of minor injuries and improved our efficiency.
Tell me about a challenging maintenance issue you faced and how you resolved it.
How to Answer
- 1
Think of a specific maintenance issue you encountered.
- 2
Describe what made it challenging, focusing on details.
- 3
Explain the steps you took to resolve the issue.
- 4
Mention any tools or techniques you used.
- 5
End with the positive outcome and what you learned.
Example Answers
In my last position, a major plumbing leak occurred in the basement that threatened a lot of equipment. I first identified the source of the leak, then turned off the water supply. I worked quickly to remove any damaged materials and called a plumber to assist with fixing the pipe. After the repairs, I ensured everything was dry and restored to normal operations. This taught me the importance of quick action and communication when dealing with emergencies.
Describe a time when you helped someone else improve in their duties as a custodian.
How to Answer
- 1
Think of a specific instance where you mentored a fellow custodian.
- 2
Focus on what skills or techniques you taught them.
- 3
Explain how you communicated these improvements effectively.
- 4
Highlight the positive outcome of your guidance.
- 5
Mention any feedback you received from your peer or supervisor.
Example Answers
I noticed a new custodian struggling with the floor cleaning machine. I took the time to show them the proper technique and maintenance required. After a week, they felt much more confident and even received positive feedback from our supervisor on the quality of their work.
Situational Interview Questions
If you discover a water leak during your shift, what steps do you take immediately?
How to Answer
- 1
Identify the source of the leak if safe to do so.
- 2
Shut off the water supply to prevent further damage.
- 3
Notify your supervisor about the situation promptly.
- 4
Place safety signs to warn others of the hazard.
- 5
Document the leak and any actions you've taken.
Example Answers
Upon discovering the leak, I would first locate the source and shut off the water supply. Then, I would inform my supervisor immediately and set up warning signs to keep others safe.
A tenant complains about a dirty common area. How do you address the situation?
How to Answer
- 1
Listen to the tenant's complaint carefully and acknowledge their concern.
- 2
Investigate the common area to assess the cleanliness and identify specific issues.
- 3
Communicate a plan to address the problem, including immediate actions and future maintenance.
- 4
Follow up with the tenant to ensure their concerns have been addressed adequately.
- 5
Maintain a friendly and professional demeanor throughout the interaction.
Example Answers
I would first listen to the tenant's concerns to understand the specific issues they are facing. Then I would inspect the common area to see what needs cleaning. After that, I would inform the tenant that I will have the area cleaned immediately and ensure regular maintenance plans are in place. Finally, I would check back with them after the cleaning is completed to ensure their satisfaction.
Don't Just Read Building Custodian Questions - Practice Answering Them!
Reading helps, but actual practice is what gets you hired. Our AI feedback system helps you improve your Building Custodian interview answers in real-time.
Personalized feedback
Unlimited practice
Used by hundreds of successful candidates
Imagine you have a large event to prepare for. How would you coordinate with your team?
How to Answer
- 1
Identify the specific tasks needed for the event preparation
- 2
Assign roles based on team members' strengths and skills
- 3
Establish a timeline with deadlines for each task
- 4
Communicate regularly to update progress and address issues
- 5
Conduct a final walkthrough before the event to ensure readiness
Example Answers
First, I would outline all necessary tasks, such as cleaning, setup, and equipment checks. Then, I would assign specific roles based on my team's strengths to ensure efficiency. We would create a timeline to track each task's progress and hold regular check-ins to address any challenges. Finally, before the event, I'd organize a final walkthrough to confirm everything is in place.
If you need to prioritize between two urgent tasks, how would you make your decision?
How to Answer
- 1
Identify the impact of each task on the overall operations
- 2
Consider the deadlines associated with each task
- 3
Evaluate resources available for each task
- 4
Think about which task aligns more with team goals
- 5
Communicate with your supervisor if needed for clarity
Example Answers
I would assess which task has a greater impact on safety and security, and prioritize that one first.
You notice a safety hazard while cleaning. What actions do you take to resolve it?
How to Answer
- 1
Stop what you're doing to assess the hazard immediately.
- 2
Ensure your safety by using proper protective gear if needed.
- 3
Report the hazard to your supervisor or the proper authority right away.
- 4
Use signage or cones to alert others to the hazard if it's safe to do so.
- 5
Document the hazard and your actions for future reference.
Example Answers
I would stop cleaning and carefully assess the hazard to ensure I'm safe. Then, I would report it to my supervisor immediately and use signage to warn others.
You have a full schedule and unexpected issues arise. How do you manage your time?
How to Answer
- 1
Prioritize tasks based on urgency and importance.
- 2
Stay flexible and be ready to adjust your schedule.
- 3
Break down larger tasks into smaller, manageable steps.
- 4
Set aside specific times for unexpected issues if possible.
- 5
Communicate any changes to your supervisor promptly.
Example Answers
I prioritize my tasks each day and tackle the most urgent ones first. When unexpected issues arise, I reassess my schedule and see where I can make adjustments, ensuring I still meet my main responsibilities.
If you need to train a new custodian, what key points would you cover?
How to Answer
- 1
Start with safety protocols to ensure a safe working environment
- 2
Explain the importance of routine cleaning schedules and procedures
- 3
Teach proper use and care of cleaning equipment and supplies
- 4
Discuss areas of the building that require special attention
- 5
Emphasize communication with management about issues or supplies needed
Example Answers
I would first cover the safety protocols, making sure the new custodian understands what to do in case of accidents. Next, I would explain the daily cleaning routines so they know how to keep the work areas tidy and safe. I would also show them how to use the equipment properly, like floor buffers and vacuums, and highlight areas that need extra care, like restrooms and kitchens.
A common area becomes unexpectedly messy. How do you decide what to clean first?
How to Answer
- 1
Assess the area to identify the most visible mess.
- 2
Prioritize cleaning high-traffic zones first.
- 3
Consider areas that could pose a safety hazard.
- 4
Tackle spills or food waste immediately to prevent spreading.
- 5
Clean in sections to ensure no area is overlooked.
Example Answers
I would first look for any spills or hazardous materials that need immediate attention. Then, I would focus on high-traffic areas where visitors frequently walk to keep them safe and comfortable.
After receiving feedback about your cleaning methods, how would you adjust your approach?
How to Answer
- 1
Acknowledge the feedback positively and show appreciation.
- 2
Detail the specific feedback received and how it affected your perspective.
- 3
Explain the steps you would take to implement the changes suggested.
- 4
Share an example of a similar situation where you adapted your methods successfully.
- 5
Emphasize your commitment to continuous improvement and high standards.
Example Answers
I appreciate the feedback about my cleaning methods. I learned that while I was thorough, I could streamline my process to save time. I plan to adopt the new techniques suggested for better efficiency and I have already practiced implementing them on a trial basis with positive results.
While performing routine duties, you receive a call for urgent help elsewhere. What do you do?
How to Answer
- 1
Assess the urgency of the request quickly.
- 2
Communicate with your supervisor about the situation.
- 3
Prioritize safety and immediate needs first.
- 4
If possible, delegate your current tasks temporarily.
- 5
Ensure you return to your original duties after assisting.
Example Answers
I would quickly assess the situation to determine its urgency. Then, I would inform my supervisor about the request and ask if I should assist. If it’s safe and urgent, I’d help out immediately while keeping an eye on my original duties.
Don't Just Read Building Custodian Questions - Practice Answering Them!
Reading helps, but actual practice is what gets you hired. Our AI feedback system helps you improve your Building Custodian interview answers in real-time.
Personalized feedback
Unlimited practice
Used by hundreds of successful candidates
If you are under pressure and a colleague is not performing their duties, how do you handle it?
How to Answer
- 1
Stay calm and assess the situation clearly.
- 2
Communicate directly with your colleague about the issue.
- 3
Offer assistance or ask if they need help completing their tasks.
- 4
If necessary, inform a supervisor about the ongoing problems.
- 5
Focus on finding a solution rather than assigning blame.
Example Answers
I would first stay calm and try to understand why my colleague is struggling. I would approach them and ask if they need help with their tasks. If they are overwhelmed, I would offer my support. If the situation doesn’t improve, I would let my supervisor know so that we can ensure everything is managed properly.
How would you handle scheduling conflicts with other maintenance tasks that need attention?
How to Answer
- 1
Prioritize tasks based on urgency and impact on the building.
- 2
Communicate clearly with team members about scheduling conflicts.
- 3
Be flexible and willing to adjust your schedule when necessary.
- 4
Document all tasks and timelines to keep track of priorities.
- 5
Seek assistance or delegate tasks if the workload is overwhelming.
Example Answers
I would assess all tasks and prioritize those that have immediate impacts on safety or comfort. Then, I would discuss scheduling conflicts with my team to find a solution that works for everyone.
You find a lost personal item in the building. What steps do you take to return it?
How to Answer
- 1
Check for any identification on the item.
- 2
Secure the item in a designated lost and found area.
- 3
Notify management or the appropriate personnel about the found item.
- 4
Document the details of the item and its location.
- 5
Inform staff or display a notice about the found item.
Example Answers
If I find a lost item, I will first check for any identification to see if I can determine the owner. Then, I will safely store the item in the lost and found area and inform my supervisor about it.
If a vital piece of cleaning equipment fails during a critical period, how do you respond?
How to Answer
- 1
Stay calm and assess the situation quickly.
- 2
Identify the critical areas that need cleaning without the equipment.
- 3
Use alternative cleaning methods or equipment if available.
- 4
Communicate with your supervisor about the issue and proposed solutions.
- 5
Document the incident and ensure the equipment is repaired or replaced promptly.
Example Answers
I would first remain calm and evaluate the situation. Then, I would identify what areas are most impacted and switch to manual cleaning methods or another piece of equipment if it's available. After that, I would inform my supervisor about the failure and my plan to manage the cleaning tasks.
Technical Interview Questions
What types of cleaning techniques are most effective for maintaining different types of flooring?
How to Answer
- 1
Identify the types of flooring you need to discuss, like tile, carpet, hardwood, and vinyl.
- 2
Mention specific cleaning methods for each type, such as mopping for tiles and vacuuming for carpets.
- 3
Discuss the importance of using the correct cleaning agents for different materials.
- 4
Highlight frequency of cleaning and maintenance schedules for longevity.
- 5
Include any specialized tools or equipment that enhance cleaning efficiency.
Example Answers
For tile floors, I recommend a combination of sweeping and mopping with a mild detergent, while carpets should be vacuumed regularly and deep-cleaned with a carpet cleaner every 6 months. Hardwood floors require dusting and gentle mopping with a product specifically designed for wood.
What routine maintenance tasks are essential for keeping a building operational?
How to Answer
- 1
Start with the common tasks like cleaning common areas and restrooms
- 2
Mention the importance of inspecting HVAC systems regularly
- 3
Include routine checks for safety equipment like fire extinguishers
- 4
Talk about the need for maintaining exterior areas such as entrances and parking lots
- 5
Emphasize the significance of reporting any repairs or issues promptly
Example Answers
Routine maintenance involves cleaning all common areas daily and ensuring restrooms are stocked and sanitized. I also ensure HVAC systems are inspected regularly to maintain good air quality.
Don't Just Read Building Custodian Questions - Practice Answering Them!
Reading helps, but actual practice is what gets you hired. Our AI feedback system helps you improve your Building Custodian interview answers in real-time.
Personalized feedback
Unlimited practice
Used by hundreds of successful candidates
Can you explain how to properly operate and maintain a floor buffer?
How to Answer
- 1
Start by explaining safety precautions, such as using non-slip shoes and keeping the area clear.
- 2
Describe the basic operation steps, including filling the buffer with the correct cleaning solution.
- 3
Mention adjusting the pad for the surface type and starting on a slow speed before increasing.
- 4
Explain the importance of regular maintenance, like checking pads and cleaning the machine.
- 5
Conclude by emphasizing the routine checks for cord and switches to ensure safety.
Example Answers
First, I always wear non-slip shoes and ensure the area is clear for safety. I fill the buffer with the appropriate cleaning solution, adjust the pad for the specific floor type, and start on a lower speed before increasing it. After use, I clean the pads, check the machine for any issues, and store it properly.
What safety protocols do you follow when handling hazardous cleaning chemicals?
How to Answer
- 1
Always read the Material Safety Data Sheet (MSDS) for each chemical.
- 2
Wear appropriate personal protective equipment (PPE) such as gloves, goggles, and masks.
- 3
Use chemicals in well-ventilated areas to avoid inhalation of fumes.
- 4
Store chemicals properly, following labeling instructions and safety guidelines.
- 5
Dispose of hazardous waste according to local regulations.
Example Answers
I follow all safety protocols by reading the MSDS for each chemical to understand its hazards and required PPE, such as gloves and goggles. I also ensure that the area is well-ventilated while I am cleaning.
How do you keep track of cleaning supplies and ensure you have what you need?
How to Answer
- 1
Maintain an inventory list of all cleaning supplies.
- 2
Check supplies weekly to identify what needs restocking.
- 3
Use containers or cabinets that allow for easy visibility of supplies.
- 4
Set reminders for ordering supplies before they run low.
- 5
Record usage patterns to estimate future supply needs.
Example Answers
I keep an updated inventory list of all cleaning supplies and check it weekly. This helps me know when to reorder items before they run low.
What type of minor repairs have you performed in a building maintenance context?
How to Answer
- 1
Think about specific tasks you've done in your past roles.
- 2
Mention common repairs like fixing leaks, changing light bulbs, or minor drywall patches.
- 3
Include any relevant tools or techniques you used.
- 4
Relate your experience to the needs of the position.
- 5
Show your problem-solving skills and willingness to learn.
Example Answers
In my previous job, I regularly changed light bulbs, unclogged toilets, and patched small holes in the drywall using spackle and sanding techniques.
What are the key sanitation standards you adhere to in your custodial work?
How to Answer
- 1
Mention specific sanitation standards like OSHA or CDC guidelines
- 2
Include the importance of using appropriate cleaning products
- 3
Discuss proper waste disposal methods
- 4
Highlight regular cleaning schedules and documentation
- 5
Emphasize safety protocols for using cleaning equipment
Example Answers
I adhere to OSHA standards by ensuring proper use of PPE and cleaning agents. I follow CDC guidelines for cleaning high-touch areas, ensuring they are sanitized regularly to maintain a safe environment.
What environmentally friendly practices do you incorporate into your cleaning routine?
How to Answer
- 1
Use eco-friendly cleaning products to reduce chemical exposure.
- 2
Implement recycling procedures for materials like paper and plastics.
- 3
Practice water conservation during cleaning processes.
- 4
Utilize microfiber cloths to minimize waste and improve efficiency.
- 5
Train peers on sustainable cleaning methods to promote a green culture.
Example Answers
I prefer to use eco-friendly cleaning products which are safe for both the environment and occupants. I also make sure to recycle any materials I can, like paper and plastics, while using microfiber cloths to reduce waste.
Building Custodian Position Details
Recommended Job Boards
CareerBuilder
www.careerbuilder.com/jobs-building-custodianZipRecruiter
www.ziprecruiter.com/Jobs/Building-Custodian/These job boards are ranked by relevance for this position.
Related Positions
Ace Your Next Interview!
Practice with AI feedback & get hired faster
Personalized feedback
Used by hundreds of successful candidates
Ace Your Next Interview!
Practice with AI feedback & get hired faster
Personalized feedback
Used by hundreds of successful candidates