Top 10 Custodian Interview Questions and Their Answers [Updated 2024]

Sample Answer
In my previous job, there was a day when the sewage system backed up, causing a mess in the restrooms. It was a difficult situation because it happened during peak business hours and required immediate attention. I immediately notified the management team, started the cleaning process, and contacted a professional plumbing service. Though it was a challenging task, I managed to clean and disinfect the area swiftly, minimizing the disruption to the business. This experience taught me the importance of quick decision-making and problem-solving in a crisis.

Sample Answer
During my previous role at a large university, we had a team of five custodians responsible for maintaining multiple buildings. I was responsible for coordinating our efforts. I established a rotating schedule and designated specific tasks to each team member. This ensured that all areas were cleaned regularly and efficiently. We faced challenges when team members were absent, but I always had backup plans in place to ensure tasks were completed on time. My ability to coordinate and collaborate with others ensured the cleanliness and hygiene of the entire campus.

Sample Answer
Safety is my top priority when performing my duties as a custodian. I always make sure to wear the appropriate protective gear, such as gloves and safety shoes, to protect myself from potential hazards. I also follow all safety procedures and guidelines, including properly storing cleaning supplies and maintaining equipment. For example, at my previous job, I instituted a routine check for all cleaning equipment before and after each shift, this reduced the incidence of equipment-related accidents significantly.

Sample Answer
In my previous role, I often came across hazardous materials while performing my duties. I always ensured to handle such materials with care, wearing the appropriate personal protective equipment. I was also responsible for disposing of these materials, and I strictly followed the guidelines set by the Occupational Safety and Health Administration. For example, I would collect the materials in the appropriate containers, label them correctly, and then transport them to the designated hazardous waste disposal area.

Sample Answer
When I have multiple tasks to perform, I typically prioritize them based on the level of urgency and importance. For example, if there’s a spill in the hallway, this would take precedence, as it’s a safety hazard. For less urgent tasks, like general cleaning or desk wiping, I schedule them when the area is least busy to avoid disruption. I also use a daily checklist to ensure all tasks are completed by the end of the day. There was a time when we had an unexpected visit from district officials, and I quickly adapted my schedule to ensure all areas were clean and presentable in time for their visit.

Sample Answer
In the event of an unexpected issue or emergency, my first step is to immediately assess the situation. Depending on the severity and type of issue, I would then follow the appropriate protocol for addressing the problem. For example, if it’s a safety hazard like a spill, I would secure the area and then clean it up as quickly as possible to prevent any accidents. If it’s a more serious issue like a fire or a major equipment failure, I would alert the appropriate personnel or authorities right away. In all situations, my main goal is to ensure the safety and well-being of everyone in the building.

Sample Answer
If I discovered a serious maintenance issue, the first thing I would do is assess the situation. If it’s something that poses an immediate danger, I would make sure the area is secure and notify my supervisor immediately. If it’s not an immediate threat, I would document the issue and report it to the maintenance department. I would also follow up to ensure the issue is being addressed. Meanwhile, I would continue with my cleaning duties, making sure to work around the problem area to ensure safety.

Sample Answer
When assigned a new area or facility to clean, the first thing I do is conduct a thorough examination of the space. This gives me an understanding of what needs to be done and helps me to plan my tasks. I then prioritize these tasks based on urgency and importance. For example, if there’s a spill or other hazardous situation, that would be dealt with first. After that, I proceed with the actual cleaning process, making sure to cover every area systematically. I also ensure to use the appropriate cleaning supplies and equipment for each specific area or surface to ensure thoroughness and prevent damage.

Sample Answer
In high-traffic areas, I typically start by sweeping and mopping the floor to remove any visible dirt and debris. I then use a professional-grade disinfectant to clean all surfaces, paying special attention to high-touch points like door handles, light switches, and handrails. I also understand the importance of regular, deep cleaning in these areas to maintain cleanliness and prevent the spread of germs and bacteria. Therefore, I schedule deep cleaning sessions at least once a week where I use special equipment and cleaning solutions to thoroughly clean and disinfect these areas.

Sample Answer
In my previous role, I had extensive experience with a variety of industrial cleaning equipment. I regularly used floor buffers and carpet cleaners to maintain the facility’s flooring. I also have experience with power washers for exterior cleaning tasks. I have received training on the safe and effective use of this equipment, and I am comfortable operating them. If there are any specific pieces of equipment that I have not used before, I am always eager to learn and adapt to ensure I can do the job efficiently.