Top 30 General Cleaner Interview Questions and Answers [Updated 2025]
Andre Mendes
•
March 30, 2025
Preparing for a general cleaner interview can be daunting, but we're here to help you shine. In this post, discover the most common interview questions for the general cleaner role, complete with example answers and effective response strategies. Whether you're a seasoned professional or new to the field, these insights will guide you in showcasing your skills and making a lasting impression. Dive in and get ready to ace your interview!
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List of General Cleaner Interview Questions
Behavioral Interview Questions
Describe a time when you had to work as part of a team to accomplish a cleaning task. What was your role?
How to Answer
- 1
Choose a specific team cleaning task you participated in.
- 2
Clearly state your role and responsibilities during the task.
- 3
Mention how you collaborated with team members.
- 4
Discuss any challenges you faced and how you overcame them.
- 5
Conclude with the outcome of the cleaning task and what you learned.
Example Answers
In my previous job at a hotel, our team was responsible for deep cleaning the lobby before a big event. I took the lead in organizing the team, assigning tasks like dusting, vacuuming, and polishing furniture. We faced a time crunch, but I encouraged everyone to communicate and support each other. As a result, we finished ahead of schedule and the lobby looked fantastic for the guests.
Can you provide an example of how you prioritize your cleaning tasks when faced with tight deadlines?
How to Answer
- 1
Identify the most critical areas that need immediate attention
- 2
Assess the time required for each task
- 3
Create a quick action plan by listing tasks in order of urgency
- 4
Communicate with your team if applicable to align priorities
- 5
Stay flexible to adjust your plan if new priorities arise
Example Answers
When faced with tight deadlines, I first identify the areas that are most frequently used, like restrooms and kitchens. I prioritize cleaning these spaces and then move on to less critical areas. For instance, if I have 30 minutes, I clean the restrooms thoroughly and then do a quick dusting in the common areas. I always make a mental checklist to ensure I cover the essentials first.
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Tell me about a time when your attention to detail made a significant difference in your cleaning job.
How to Answer
- 1
Identify a specific cleaning task where details matter.
- 2
Describe the actions you took that demonstrated attention to detail.
- 3
Explain the positive outcome from your thorough work.
- 4
Use the STAR method: Situation, Task, Action, Result.
- 5
Keep your example relevant to the job you're applying for.
Example Answers
In my previous job at a hotel, I noticed that dust was accumulating on the light fixtures. I took the time to clean each fixture thoroughly, which improved the overall appearance of the rooms. Guests commented positively, and we received higher satisfaction ratings.
Describe a situation where you encountered a problem while cleaning. How did you resolve it?
How to Answer
- 1
Identify a specific cleaning challenge you faced
- 2
Explain the steps you took to resolve the issue
- 3
Focus on your problem-solving skills
- 4
Highlight the outcome of your actions
- 5
Keep it concise and relevant to your cleaning experience
Example Answers
During one of my shifts, I found that the cleaning supplies were not available. I contacted my supervisor to request more supplies and in the meantime, I began organizing the already cleaned areas to make them shine. This way, I utilized my time effectively while ensuring cleanliness in the visible spaces.
Can you tell me about a time you received constructive feedback on your cleaning? How did you respond?
How to Answer
- 1
Think of a specific example where you received feedback.
- 2
Describe the feedback clearly and how it was presented.
- 3
Explain how you responded positively to the feedback.
- 4
Highlight any improvements you made as a result.
- 5
Mention how this experience helped you grow as a cleaner.
Example Answers
At my previous job, my supervisor told me that I wasn't paying enough attention to detail when cleaning bathrooms. I took this feedback seriously and started double-checking my work, focusing on areas I might have overlooked. As a result, my cleaning scores improved, and I received praise from my supervisor in the following weeks.
Describe a time when you took the initiative to improve a cleaning process or area.
How to Answer
- 1
Think of a specific instance where you identified a problem in cleaning.
- 2
Explain what actions you took to address it.
- 3
Mention the positive outcome of your initiative.
- 4
Be clear about how this improved efficiency or effectiveness.
- 5
Use the STAR method: Situation, Task, Action, Result.
Example Answers
In my previous job, I noticed that the break room was often left uncleaned after lunch. I took the initiative to create a cleaning schedule that assigned each team member a duty once a week. As a result, the break room became much cleaner and employees appreciated the effort.
Tell us about a time when a coworker relied on you to complete a cleaning task. What happened?
How to Answer
- 1
Think of a specific instance where you helped a coworker.
- 2
Describe the cleaning task clearly and your role in it.
- 3
Mention how you felt about being relied upon.
- 4
Explain the outcome of your assistance.
- 5
Highlight the positive impact on teamwork and morale.
Example Answers
One time, a coworker was overwhelmed with their evening cleaning duties. They asked for help with the restroom cleaning. I quickly stepped in and completed my own tasks ahead of time, then helped them out. We finished together and the restrooms were spotless in no time. It felt great to support my team and ensure everyone could leave on schedule.
Describe a time when you had to work under minimal supervision. How did you ensure you did your best?
How to Answer
- 1
Think of a specific situation where you worked alone.
- 2
Explain the tasks you were responsible for.
- 3
Highlight how you stayed organized and motivated.
- 4
Mention any tools or strategies you used to stay on track.
- 5
Conclude with the positive outcome of your work.
Example Answers
In my previous job at a cleaning service, I was often assigned to clean offices without supervision. I created a checklist of tasks to ensure I didn’t miss anything. I also set personal goals for how long each task should take. This helped me stay focused and resulted in positive feedback from clients.
Good Candidates Answer Questions. Great Ones Win Offers.
Reading sample answers isn't enough. Top candidates practice speaking with confidence and clarity. Get real feedback, improve faster, and walk into your next interview ready to stand out.
Master your interview answers under pressure
Boost your confidence with real-time practice
Speak clearly and impress hiring managers
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Used by hundreds of successful candidates
Have you ever trained someone else in cleaning practices? What approach did you take?
How to Answer
- 1
Focus on a specific training experience if you have one
- 2
Describe the steps you took to teach cleaning methods
- 3
Mention any materials or resources you used
- 4
Highlight the importance of safety and efficiency
- 5
Discuss the outcome or success of the training
Example Answers
Yes, I trained a new team member by starting with basic cleaning techniques. I demonstrated how to properly use cleaning tools, and then I had them practice while I provided feedback.
Technical Interview Questions
What types of cleaning equipment and tools are you familiar with, and how do you use them effectively?
How to Answer
- 1
List specific cleaning tools you have experience with like vacuums, mops, brooms, and cleaning chemicals.
- 2
Explain the purpose of each tool and when to use them.
- 3
Mention any techniques you use to maximize efficiency, like starting high and working low.
- 4
Include any safety measures you follow while using cleaning equipment.
- 5
Talk about how you maintain these tools to ensure they last longer.
Example Answers
I am familiar with using vacuums for carpets and hard floors, mops for wet cleaning, and brooms for quick clean-ups. I always start with dusting high surfaces before vacuuming to ensure I capture all dirt efficiently. I also ensure to empty the vacuum regularly to maintain suction power.
Can you explain the different types of cleaning solutions you have used and the appropriate situations for their use?
How to Answer
- 1
Mention specific types of cleaning solutions such as disinfectants, detergents, and solvents.
- 2
Describe situations where each type is most effective, like food service areas for disinfectants.
- 3
Talk about any experience with eco-friendly or specialized cleaners.
- 4
Emphasize your understanding of safety measures when using chemicals.
- 5
Conclude with how you decide which cleaner to use based on the cleaning task.
Example Answers
I have used disinfectants in kitchens to eliminate bacteria, detergents for general cleaning of laundry, and solvents for removing tough stains. For example, I would use bleach-based disinfectants in restrooms where hygiene is critical.
Good Candidates Answer Questions. Great Ones Win Offers.
Reading sample answers isn't enough. Top candidates practice speaking with confidence and clarity. Get real feedback, improve faster, and walk into your next interview ready to stand out.
Master your interview answers under pressure
Boost your confidence with real-time practice
Speak clearly and impress hiring managers
Get hired faster with focused preparation
Used by hundreds of successful candidates
What safety measures do you take when using cleaning chemicals or equipment?
How to Answer
- 1
Always read and follow the safety data sheets (SDS) for each chemical you use
- 2
Wear appropriate personal protective equipment (PPE) such as gloves and goggles
- 3
Ensure proper ventilation in the area where chemicals are being used
- 4
Never mix different cleaning chemicals to avoid dangerous reactions
- 5
Store cleaning chemicals in a secure place away from children and pets.
Example Answers
I always read the safety data sheets before using any cleaning chemicals to understand their hazards, and I wear gloves and goggles as necessary to protect myself.
How do you maintain the cleaning equipment you use to ensure it functions effectively?
How to Answer
- 1
Inspect equipment daily for wear and tear before use
- 2
Clean equipment after each use to prevent buildup of dirt and grime
- 3
Follow the manufacturer's instructions for maintenance and storage
- 4
Report any damages or malfunctions immediately to ensure safety
- 5
Schedule regular deep cleaning and servicing for larger equipment
Example Answers
I inspect my cleaning tools daily before starting my shift and clean them after use to keep them in good condition. I also make sure to follow the manufacturer's maintenance guidelines.
What cleaning techniques do you consider most effective for large areas versus small spaces?
How to Answer
- 1
For large areas, use systematic approaches like dividing spaces into sections.
- 2
Use commercial equipment like floor scrubbers for efficiency in big spaces.
- 3
In small spaces, focus on detail-oriented techniques like dusting and wiping surfaces thoroughly.
- 4
Consider the type of flooring and adjust your cleaning method accordingly.
- 5
Safety is key, ensure clutter-free pathways in both large and small areas.
Example Answers
For large areas, I like to break the space into sections and use a floor scrubber to cover more ground. In smaller spaces, I focus on detail cleaning, making sure every surface is dusted and wiped down carefully.
What do you know about eco-friendly cleaning products and their benefits?
How to Answer
- 1
Mention specific types of eco-friendly cleaning products like vinegar, baking soda, and plant-based cleaners.
- 2
Discuss the health benefits, such as reducing exposure to toxic chemicals.
- 3
Highlight environmental benefits like reduced pollution and improved air quality.
- 4
Share that they are often biodegradable and safe for septic systems.
- 5
Emphasize their effectiveness in cleaning without compromising safety.
Example Answers
Eco-friendly cleaning products, like vinegar and baking soda, are safe for my family and pets. They reduce exposure to harmful chemicals and are also better for the environment because they do not pollute waterways.
How do you utilize cleaning checklists to ensure tasks are completed thoroughly?
How to Answer
- 1
Review the checklist before starting to understand all tasks.
- 2
Prioritize tasks based on areas needing more attention.
- 3
Check off each item as you complete it to ensure nothing is missed.
- 4
Use the checklist for training new staff on cleaning standards.
- 5
Regularly update the checklist to reflect any changes in procedures.
Example Answers
I always start by reviewing the checklist to familiarize myself with all the tasks. I prioritize the areas that need more cleaning, and as I complete each task, I check it off to ensure I don't miss anything.
What type of hazards do you watch out for while cleaning, and how do you mitigate them?
How to Answer
- 1
Identify common hazards like slip and fall risks, chemical exposure, and equipment safety.
- 2
Explain how to assess the cleaning environment for potential dangers.
- 3
Describe specific actions you take, such as using wet floor signs and proper PPE.
- 4
Mention how you handle hazardous materials according to safety protocols.
- 5
Emphasize the importance of communication with team members regarding safety.
Example Answers
I watch out for slip hazards like wet floors, and I always place warning signs to alert others. I also ensure to use gloves and masks when handling chemicals to prevent exposure.
How do you assess whether an area has been cleaned thoroughly to a satisfactory level?
How to Answer
- 1
Check for visual cleanliness, ensuring surfaces are free of dust and stains.
- 2
Smell for any lingering odors that could indicate unclean areas.
- 3
Use a checklist to ensure all tasks have been completed as per the cleaning standard.
- 4
Look for any missed spots or overlooked corners during your inspection.
- 5
Ensure all equipment and supplies are stored properly after cleaning.
Example Answers
I assess cleanliness by visually inspecting surfaces for dust and stains, and I also check for any odors. I use a checklist to confirm all tasks are completed.
What important information should you know about the cleaning chemicals you work with?
How to Answer
- 1
Know the correct usage and dilution ratios for each chemical
- 2
Be aware of safety precautions like PPE requirements
- 3
Understand the specific surfaces or materials each chemical is suitable for
- 4
Learn about potential hazards or reactions when mixing chemicals
- 5
Familiarize yourself with the Material Safety Data Sheets (MSDS) for each product
Example Answers
I need to understand the proper dilution ratios for each cleaning chemical to ensure effectiveness and safety.
Good Candidates Answer Questions. Great Ones Win Offers.
Reading sample answers isn't enough. Top candidates practice speaking with confidence and clarity. Get real feedback, improve faster, and walk into your next interview ready to stand out.
Master your interview answers under pressure
Boost your confidence with real-time practice
Speak clearly and impress hiring managers
Get hired faster with focused preparation
Used by hundreds of successful candidates
Situational Interview Questions
If you are faced with a particularly stubborn stain on a carpet, how would you approach removing it?
How to Answer
- 1
Identify the type of stain for effective removal.
- 2
Blot the stain gently instead of rubbing to avoid spreading.
- 3
Use appropriate cleaning solutions based on stain type.
- 4
Test any cleaning solution on a small, inconspicuous area first.
- 5
Consider using a carpet cleaner machine for deep stains.
Example Answers
I would first identify the stain type, like food or ink, to choose the right cleaning method. Then, I would gently blot the stain with a cloth instead of rubbing it to avoid spreading. After that, I’d apply the appropriate cleaner and test it on a hidden area to ensure it doesn't damage the carpet.
How would you handle a situation where a client is unhappy with the cleanliness of an area you cleaned?
How to Answer
- 1
Stay calm and listen to the client's concerns fully without interruption
- 2
Apologize sincerely for any disappointment and assure them you will resolve it
- 3
Ask for specific details about what was unsatisfactory
- 4
Take immediate action to address the issue or offer to re-clean the area
- 5
Follow up with the client to ensure they are satisfied after re-cleaning
Example Answers
I would listen to the client’s concerns attentively and apologize for the oversight. I would ask them what specifically they were unhappy with and then make arrangements to come back and clean the area to their satisfaction. I'm committed to ensuring they are happy with my work.
Good Candidates Answer Questions. Great Ones Win Offers.
Reading sample answers isn't enough. Top candidates practice speaking with confidence and clarity. Get real feedback, improve faster, and walk into your next interview ready to stand out.
Master your interview answers under pressure
Boost your confidence with real-time practice
Speak clearly and impress hiring managers
Get hired faster with focused preparation
Used by hundreds of successful candidates
Imagine you are working in a public area when a spill occurs. What immediate steps do you take?
How to Answer
- 1
Assess the situation and ensure the area is safe.
- 2
Use signage to alert people about the spill.
- 3
Quickly gather necessary cleaning supplies.
- 4
Clean the spill promptly to prevent accidents.
- 5
Report the spill and your actions to a supervisor.
Example Answers
First, I would quickly check the area for safety and then put up caution signs to warn others of the spill. Next, I'd grab the appropriate cleaning materials to clean it up effectively and promptly.
If you were working with another cleaner and had a disagreement about how to clean a particular area, how would you handle it?
How to Answer
- 1
Listen to the other person's perspective and understand their reasoning.
- 2
Share your own thoughts clearly and respectfully.
- 3
Suggest compromising on the cleaning method, if possible.
- 4
Propose to try both methods and see which works better.
- 5
If necessary, ask for a supervisor's input to resolve the disagreement.
Example Answers
I would first listen to my colleague to understand their approach. Then I would share my perspective respectfully. If we still disagreed, I might suggest we try both methods and see which one yields better results.
If you were assigned a cleaning task you had never done before, how would you approach it?
How to Answer
- 1
Start by asking for clear instructions from your supervisor.
- 2
Research the specific cleaning methods or tools needed for the task.
- 3
Observe a colleague if possible to learn the best practices.
- 4
Break the task down into smaller steps to manage it easily.
- 5
Prioritize safety and use proper cleaning supplies.
Example Answers
I would first ask my supervisor for detailed instructions on the cleaning task. Then, I'd research specific methods I could look up. If someone else has experience, I'd ask if I could watch them do it. I’d then break the task into manageable steps and prioritize using safe cleaning supplies.
How would you handle multiple cleaning tasks that need to be completed simultaneously?
How to Answer
- 1
Prioritize tasks based on urgency and importance
- 2
Break larger tasks into smaller, manageable steps
- 3
Use a checklist to track progress and tasks completed
- 4
Communicate with team members if needed for efficiency
- 5
Stay organized and maintain a clean workspace to enhance productivity
Example Answers
I would first prioritize the tasks that need to be done based on their urgency. For example, if one area is visibly dirty and needs immediate attention, I would tackle that first while planning to complete the other tasks shortly after. I also like to use a checklist to keep track of what I've finished and what still needs to be done to make sure I don't overlook anything.
If you found yourself without the typical cleaning supplies on a job, what would you do?
How to Answer
- 1
Stay calm and assess the situation
- 2
Think about alternative cleaning methods using available resources
- 3
Use common household items if applicable
- 4
Focus on prioritizing tasks that can be done without supplies
- 5
Communicate with your supervisor about the situation
Example Answers
I would look around for any alternative cleaning solutions available, like using water or vinegar for sanitizing surfaces.
If faced with a budget limit for cleaning supplies, how would you prioritize purchases?
How to Answer
- 1
Identify essential cleaning supplies first
- 2
Consider multi-purpose products to save costs
- 3
Assess the specific cleaning needs of the environment
- 4
Evaluate the quantity needed to avoid shortages
- 5
Plan for cost-effective bulk purchases where possible
Example Answers
I would first make a list of essential supplies like disinfectants and general cleaners. Then, I would focus on multi-purpose products that can handle various tasks to maximize their use and save money.
If the cleaning schedule is suddenly altered, how do you adjust your workflow?
How to Answer
- 1
Stay calm and assess the new schedule quickly
- 2
Prioritize tasks based on urgency and importance
- 3
Communicate with your supervisor or team about changes
- 4
Be flexible and ready to adjust your cleaning methods
- 5
Keep track of completed tasks to stay organized
Example Answers
If the cleaning schedule changes, I would first take a moment to review the new tasks. I'd prioritize them by importance and communicate with my supervisor if I have any questions. Then, I’d adjust my workflow accordingly, ensuring I stay organized.
General Cleaner Position Details
Recommended Job Boards
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www.careerbuilder.com/jobs-general-cleanerZipRecruiter
www.ziprecruiter.com/Jobs/General-CleanerThese job boards are ranked by relevance for this position.
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Good Candidates Answer Questions. Great Ones Win Offers.
Master your interview answers under pressure
Boost your confidence with real-time practice
Speak clearly and impress hiring managers
Get hired faster with focused preparation
Used by hundreds of successful candidates
Good Candidates Answer Questions. Great Ones Win Offers.
Master your interview answers under pressure
Boost your confidence with real-time practice
Speak clearly and impress hiring managers
Get hired faster with focused preparation
Used by hundreds of successful candidates