Top 32 Hair Dresser Interview Questions and Answers [Updated 2025]

Author

Andre Mendes

March 30, 2025

Embarking on a career as a hairdresser requires not only creativity but also the ability to navigate interviews confidently. In this blog post, we delve into the most common interview questions for aspiring hairdressers, providing you with example answers and insightful tips to help you respond effectively. Whether you’re a seasoned stylist or just starting, these pointers will prepare you for success and help you leave a lasting impression.

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List of Hair Dresser Interview Questions

Situational Interview Questions

CLIENT ISSUE

A client is unhappy with their haircut. How would you address the situation?

How to Answer

  1. 1

    Listen to the client's concerns without interrupting

  2. 2

    Apologize for their dissatisfaction and show empathy

  3. 3

    Discuss what specifically they dislike about the haircut

  4. 4

    Offer a solution, such as fixing it or providing a complimentary service

  5. 5

    Confirm the client is satisfied with the resolution before they leave

Example Answers

1

I would first listen carefully to what the client finds unsatisfactory, and show that I understand their feelings. Then, I would apologize and suggest a fix, maybe offering a touch-up to ensure they're happy with the outcome.

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SCHEDULING

If you have back-to-back appointments and a client shows up late, how would you manage the situation?

How to Answer

  1. 1

    Stay calm and professional regardless of the situation

  2. 2

    Evaluate how late the client is and adjust accordingly

  3. 3

    Communicate with the late client about their options

  4. 4

    Offer to reschedule if they are too late for the service

  5. 5

    Ensure the following appointments are not overly impacted

Example Answers

1

If a client is late, I would first check how late they are. If it’s just a few minutes, I would still provide their service but let them know that time might be limited. For clients significantly late, I would politely explain that we need to reschedule to ensure a quality service.

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TEAMWORK

If a colleague is struggling with their workload during a busy day, how would you assist them?

How to Answer

  1. 1

    Observe if they need help without being asked

  2. 2

    Offer to take some of their clients or tasks

  3. 3

    Provide emotional support and encouragement

  4. 4

    Coordinate with the team to share responsibilities

  5. 5

    Communicate openly to understand their challenges

Example Answers

1

I would check in with my colleague to see if they need help and offer to take over one of their clients if possible.

CUSTOMIZATION

A client has a unique request for a hairstyle that you've never done before. What steps would you take?

How to Answer

  1. 1

    Listen carefully to the client's request and clarify any details.

  2. 2

    Show enthusiasm for the challenge and express a desire to create the look.

  3. 3

    Research the requested hairstyle techniques online or in your reference materials.

  4. 4

    Communicate to the client how you will approach the style and any potential challenges.

  5. 5

    Consider practicing the technique on a mannequin or with techniques familiar to you.

Example Answers

1

I would first listen attentively to the client's description of the hairstyle and ask clarifying questions. Then I'd express my excitement about trying something new and reassure them I'm committed to achieving the look.

CONFLICT RESOLUTION

What would you do if you noticed a client and a stylist having a disagreement?

How to Answer

  1. 1

    Stay calm and observe the situation carefully.

  2. 2

    Approach the stylist to understand their perspective.

  3. 3

    Engage the client to listen to their concerns.

  4. 4

    Find a compromise that satisfies both parties.

  5. 5

    If necessary, involve a manager to mediate.

Example Answers

1

If I noticed a disagreement, I would first stay calm and observe. Then, I would approach the stylist to understand their side and speak with the client to hear their concerns. I would try to facilitate a compromise that works for both.

EMERGENCY SITUATIONS

What would you do if a client had an allergic reaction to a product used during their service?

How to Answer

  1. 1

    Stay calm and reassure the client.

  2. 2

    Assess the severity of the reaction quickly.

  3. 3

    Have emergency contacts ready to call for help if needed.

  4. 4

    Stop the service immediately and rinse the area if safe to do so.

  5. 5

    Document the incident for future reference.

Example Answers

1

I would remain calm and first check on the client's well-being. If their reaction is mild, I'd rinse the affected area gently and observe them closely. For severe reactions, I’d call for emergency assistance immediately.

SERVICE EXCELLENCE

How would you handle a situation where a client demands a service you feel is not appropriate for them?

How to Answer

  1. 1

    Listen carefully to the client's request and concerns

  2. 2

    Politely explain why the service may not be suitable

  3. 3

    Offer an alternative that aligns with their needs

  4. 4

    Provide examples of why the alternative could be better

  5. 5

    Ensure the client feels valued and respected throughout the conversation

Example Answers

1

I would first listen to the client's request to understand their perspective. Then, I would explain why the service they're asking for may not be the best option for them, possibly due to their hair type or desired look. I would suggest a different style that would enhance their features and provide a better end result.

DISRUPTIONS

If an unexpected event occurs, such as a power outage, how would you manage your appointments?

How to Answer

  1. 1

    Stay calm and communicate with clients about the situation.

  2. 2

    Reschedule appointments promptly to minimize disruption.

  3. 3

    Offer alternative services if possible, like dry haircuts or consultations.

  4. 4

    Utilize social media or messaging to inform clients quickly.

  5. 5

    Ensure to follow up and confirm new appointments after rescheduling.

Example Answers

1

In case of a power outage, I would first inform my clients of the situation and apologize for the inconvenience. I would then reschedule their appointments as soon as possible, perhaps offering a discount for the trouble. If the outage lasts longer, I'd suggest alternative services like a dry haircut or a consultation.

CLIENT RELATIONS

How would you establish rapport with a new client during their first visit?

How to Answer

  1. 1

    Greet the client warmly and introduce yourself.

  2. 2

    Ask open-ended questions about their preferences and past experiences.

  3. 3

    Listen actively to their answers and show genuine interest.

  4. 4

    Share a bit about your background to create a connection.

  5. 5

    Be attentive to their body language and adjust your approach accordingly.

Example Answers

1

I would greet the client with a warm smile, introduce myself, and ask what they are looking for in their haircut today. By listening to their preferences, I can tailor my service to meet their needs.

MULTI-TASKING

How would you balance performing a complicated service while maintaining a friendly atmosphere with other clients?

How to Answer

  1. 1

    Prioritize communication with clients about the process.

  2. 2

    Involve other clients by engaging them in light conversation.

  3. 3

    Take brief moments to check on other clients while working.

  4. 4

    Maintain a positive demeanor to create a welcoming environment.

  5. 5

    Use humor and friendliness to relieve tension during complicated services.

Example Answers

1

I would ensure that I clearly communicate with the client receiving the complicated service, letting them know what to expect. Meanwhile, I'd engage other clients in light conversation to keep the atmosphere friendly.

INTERACTIVE PRACTICE
READING ISN'T ENOUGH

Don't Just Read Hair Dresser Questions - Practice Answering Them!

Reading helps, but actual practice is what gets you hired. Our AI feedback system helps you improve your Hair Dresser interview answers in real-time.

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Behavioral Interview Questions

CLIENT MANAGEMENT

Can you describe a time when you went above and beyond to meet a client's needs?

How to Answer

  1. 1

    Choose a specific situation that had a positive outcome.

  2. 2

    Focus on your actions and the impact on the client.

  3. 3

    Use the STAR method (Situation, Task, Action, Result).

  4. 4

    Highlight any personal touches or extra effort you provided.

  5. 5

    Show your commitment to client satisfaction.

Example Answers

1

I once had a client who was unhappy with a previous cut. I listened to her concerns and offered a complementary consultation. After discussing her preferences, I spent extra time perfecting her haircut and even gave her styling tips. She left thrilled and became a regular customer.

TEAMWORK

Tell us about a time you worked closely with a colleague to improve a service or process.

How to Answer

  1. 1

    Choose a specific example that highlights your collaboration skills.

  2. 2

    Describe the issue you aimed to resolve together.

  3. 3

    Explain the steps you both took to improve the service or process.

  4. 4

    Share the positive outcome and any feedback received.

  5. 5

    Highlight what you learned from that collaboration.

Example Answers

1

At my previous salon, I worked with a fellow stylist to streamline our appointment scheduling. We noticed clients often had to wait too long during peak hours. Together, we created a shared calendar and divided our hours more effectively, improving client flow. This led to a 30% reduction in wait times and positive feedback from clients about their experiences.

INTERACTIVE PRACTICE
READING ISN'T ENOUGH

Don't Just Read Hair Dresser Questions - Practice Answering Them!

Reading helps, but actual practice is what gets you hired. Our AI feedback system helps you improve your Hair Dresser interview answers in real-time.

Personalized feedback

Unlimited practice

Used by hundreds of successful candidates

PROBLEM SOLVING

Describe a challenging situation you faced with a difficult client and how you resolved it.

How to Answer

  1. 1

    Choose a specific example of a challenging client interaction.

  2. 2

    Clearly explain the problem and the client's behavior.

  3. 3

    Describe the steps you took to address the issue.

  4. 4

    Highlight the outcome and the client's response.

  5. 5

    Emphasize your communication and problem-solving skills.

Example Answers

1

I once had a client who was unhappy with the color treatment I provided. They were very vocal about their disappointment, which made the atmosphere tense. I calmly listened to their concerns and apologized for not meeting their expectations. Then, I offered to redo the service at no extra charge, ensuring we discussed the desired outcome thoroughly this time. The client appreciated my willingness to make it right and left satisfied with a color they loved.

FEEDBACK

Give an example of how you've handled constructive criticism from a supervisor or client.

How to Answer

  1. 1

    Choose a specific instance where you received constructive criticism.

  2. 2

    Explain how you reacted positively and professionally to the feedback.

  3. 3

    Describe the changes you made based on the feedback received.

  4. 4

    Highlight any positive outcomes resulting from your adjustments.

  5. 5

    Emphasize your openness to feedback and desire to improve.

Example Answers

1

Once a client mentioned that my cutting technique left uneven layers. I thanked them for their honesty, took extra time to practice this skill, and now I regularly ask clients for feedback to ensure satisfaction.

TIME MANAGEMENT

Describe a time when you had to manage multiple clients simultaneously and how you handled it.

How to Answer

  1. 1

    Prioritize service based on client needs and timing

  2. 2

    Communicate clearly with all clients about wait times

  3. 3

    Delegate tasks if possible, like having assistants support

  4. 4

    Stay organized and keep track of client requests

  5. 5

    Maintain a calm and friendly demeanor throughout the process

Example Answers

1

During a busy Saturday, I had three clients needing different services. I quickly assessed who required the shortest wait and started with the first client while explaining the process to the others, keeping them informed about their turns.

TRAINING

Have you ever trained someone else in hairdressing? What approach did you take?

How to Answer

  1. 1

    Share specific experiences where you trained a colleague or apprentice

  2. 2

    Explain your training methods, such as step-by-step learning or hands-on practice

  3. 3

    Mention how you assessed their progress and provided feedback

  4. 4

    Discuss any particular challenges you faced and how you overcame them

  5. 5

    Highlight the results of your training - did the trainee excel?

Example Answers

1

Yes, I trained a new apprentice during my last job. I started with a structured approach, breaking down each technique into manageable steps. We practiced together, and I provided real-time feedback to help her improve quickly. Over time, she became confident and even started taking her own clients.

SALES

Can you tell us about a time when you successfully upsold a product or service to a client?

How to Answer

  1. 1

    Think of a specific instance where you identified a client's need.

  2. 2

    Describe how you introduced the product or service naturally during the conversation.

  3. 3

    Mention the benefits that appealed to the client.

  4. 4

    Include the outcome and how the client responded positively.

  5. 5

    Keep your answer concise and focused on your role in the situation.

Example Answers

1

Once, a client came in for a haircut and mentioned her struggles with dry hair. I recommended a moisturizing treatment, highlighting how it would complement her new style. She decided to try it and left thrilled with both her haircut and the treatment.

MOTIVATION

What motivates you to stay engaged and passionate about your work as a hairdresser?

How to Answer

  1. 1

    Identify specific aspects of hairdressing that you love.

  2. 2

    Mention any ongoing learning or skills development you pursue.

  3. 3

    Discuss the joy of helping clients feel good about themselves.

  4. 4

    Highlight the importance of creativity and self-expression in your work.

  5. 5

    Talk about community or relationships built through your profession.

Example Answers

1

I stay motivated as a hairdresser because I love the creativity involved in styling hair. I constantly seek new techniques and trends to sharpen my skills, and nothing feels better than seeing a client leave my chair feeling confident and happy.

CREATIVE PROCESS

Describe a creative project you undertook in your hairdressing career and its outcome.

How to Answer

  1. 1

    Choose a specific project that showcases your creativity.

  2. 2

    Describe the inspiration behind the project to highlight your vision.

  3. 3

    Include the techniques and skills you used in the project.

  4. 4

    Explain the outcome and any feedback you received.

  5. 5

    Mention how this project impacted your career or skills.

Example Answers

1

I organized a themed hair show inspired by the 1920s. I created vintage hairstyles using classic techniques, which drew a lot of interest. The feedback was overwhelmingly positive, and it helped me attract new clients looking for unique styles.

INTERACTIVE PRACTICE
READING ISN'T ENOUGH

Don't Just Read Hair Dresser Questions - Practice Answering Them!

Reading helps, but actual practice is what gets you hired. Our AI feedback system helps you improve your Hair Dresser interview answers in real-time.

Personalized feedback

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LEARNING

What steps do you take to continuously improve your hairdressing skills?

How to Answer

  1. 1

    Attend workshops and classes regularly to learn new techniques

  2. 2

    Follow industry trends through professional magazines and online resources

  3. 3

    Practice new styles on friends or models to gain confidence

  4. 4

    Receive feedback from clients to understand areas for improvement

  5. 5

    Network with other professionals to share tips and experiences

Example Answers

1

I attend workshops at least twice a year to learn the latest techniques and trends in hairdressing.

Technical Interview Questions

HAIRCUTTING TECHNIQUES

What are the key techniques you use for different types of haircuts?

How to Answer

  1. 1

    Identify the hair type and texture before cutting.

  2. 2

    Use texturizing techniques for layers and volume.

  3. 3

    Employ different cutting angles for precision.

  4. 4

    Incorporate basic styles like blunt cuts and fades.

  5. 5

    Discuss client preferences to ensure satisfaction.

Example Answers

1

For fine hair, I use point cutting to create texture and avoid weight. For thick hair, I typically use a blunt cut and then texturize it to reduce bulk.

COLORING

Explain the process you follow when performing hair coloring services.

How to Answer

  1. 1

    Start by discussing client consultation to understand their color preferences and hair history.

  2. 2

    Mention the importance of performing a patch test for allergic reactions before coloring.

  3. 3

    Outline the steps for preparing the hair and choosing the right products based on hair type and desired outcome.

  4. 4

    Describe the application techniques you use, such as sectioning the hair for even coverage.

  5. 5

    Conclude with aftercare advice and how you ensure the client leaves satisfied with the results.

Example Answers

1

First, I always start with a thorough consultation to understand what the client wants and their hair history. Then, I perform a patch test to check for allergies. Once cleared, I prepare the hair by ensuring it is clean and sectioned properly. I apply the color, ensuring even coverage, using techniques such as balayage or foiling if needed. Finally, I provide aftercare tips and check in with the client to ensure they are happy with the result.

INTERACTIVE PRACTICE
READING ISN'T ENOUGH

Don't Just Read Hair Dresser Questions - Practice Answering Them!

Reading helps, but actual practice is what gets you hired. Our AI feedback system helps you improve your Hair Dresser interview answers in real-time.

Personalized feedback

Unlimited practice

Used by hundreds of successful candidates

PRODUCT KNOWLEDGE

What factors do you consider when recommending hair products to clients?

How to Answer

  1. 1

    Assess the client's hair type and texture.

  2. 2

    Consider the client's hair goals, such as hydration or volume.

  3. 3

    Take into account any sensitivities or allergies the client may have.

  4. 4

    Discuss the client's lifestyle and how much maintenance they prefer.

  5. 5

    Stay updated on product ingredients and benefits.

Example Answers

1

I first look at the client's hair type and texture to suggest the right products. For example, if they have dry hair, I recommend hydration-focused products.

STYLING

What styling tools and techniques do you consider essential for a hair stylist?

How to Answer

  1. 1

    Mention specific tools like scissors, combs, and styling products.

  2. 2

    Explain their uses in different styling scenarios.

  3. 3

    Include techniques such as cutting, coloring, and blow-drying.

  4. 4

    Highlight the importance of sanitation and tool maintenance.

  5. 5

    Connect your answers to your experience and salon practices.

Example Answers

1

I consider scissors, combs, and curling irons essential. Scissors for cutting are crucial, while combs help in sectioning. I also rely on blow-dryers for styling and achieving volume.

HAIR HEALTH

What methods do you use to evaluate and ensure the health of a client's hair before treatment?

How to Answer

  1. 1

    Start with a visual inspection of the hair for damage or split ends.

  2. 2

    Ask the client about their hair care routine and any recent treatments.

  3. 3

    Perform a simple texture test to judge moisture and elasticity.

  4. 4

    Consider using a strand test to see how the hair reacts to products.

  5. 5

    Discuss any scalp conditions that might affect hair health.

Example Answers

1

I begin with a visual inspection of the hair to check for any visible damage or split ends. Then, I ask the client about their hair care routine to understand what products they've been using and any treatments they've had. I also perform a texture test to assess moisture levels and elasticity.

UPDO STYLES

Can you detail the steps you use to create an updo hairstyle?

How to Answer

  1. 1

    Start with clean, dry hair.

  2. 2

    Section the hair into smaller parts for easier management.

  3. 3

    Create a base such as a bun or ponytail to anchor the style.

  4. 4

    Twist, braid, or pin sections to shape the updo.

  5. 5

    Finish with hairspray for hold and to secure any loose strands.

Example Answers

1

I begin with clean, dry hair and section it into four parts. Then I create a low bun as the base and twist the rest of the sections around it, securing with pins. Finally, I use hairspray to make sure everything stays in place.

SCALP TREATMENT

What knowledge do you have about different scalp treatments and their purposes?

How to Answer

  1. 1

    Identify common scalp conditions like dryness, dandruff, or excess oil.

  2. 2

    Know the treatments available for these conditions, such as exfoliation for dandruff.

  3. 3

    Mention the importance of using the right products containing ingredients like tea tree oil or salicylic acid.

  4. 4

    Highlight the role of scalp massages and steam treatments in promoting scalp health.

  5. 5

    Be prepared to discuss how you would assess a client's scalp needs.

Example Answers

1

I understand that scalp treatments address various issues like dryness and excess oil. For dandruff, exfoliating treatments can be beneficial, while ingredients like tea tree oil help in alleviating itchiness and flakiness.

CHEMICAL SERVICES

What safety precautions do you take when performing chemical services on hair?

How to Answer

  1. 1

    Always conduct a patch test to check for allergies.

  2. 2

    Use gloves and protect your skin during chemical applications.

  3. 3

    Ensure adequate ventilation in the workspace to avoid inhaling fumes.

  4. 4

    Follow the manufacturer's instructions regarding the product uses and timings.

  5. 5

    Keep first aid supplies nearby in case of an emergency.

Example Answers

1

I always start with a patch test to ensure my client is not allergic to the product. I wear gloves throughout the process and make sure the room is well-ventilated to minimize fumes.

TROUBLESHOOTING

How do you troubleshoot when a color treatment doesn’t turn out as expected?

How to Answer

  1. 1

    Always analyze the hair type and condition before applying color.

  2. 2

    Use a strand test next time to predict how the hair will react to color.

  3. 3

    Consult color charts and ensure the correct formulation is used.

  4. 4

    If the result is too dark or light, gently adjust with a clarifying shampoo or a toner.

  5. 5

    Document the process and learn from each experience to improve future results.

Example Answers

1

I first assess the hair's condition and inform the client about what to expect. If the color doesn’t turn out right, I suggest a strand test next time and adjust the formulation based on my analysis.

INTERACTIVE PRACTICE
READING ISN'T ENOUGH

Don't Just Read Hair Dresser Questions - Practice Answering Them!

Reading helps, but actual practice is what gets you hired. Our AI feedback system helps you improve your Hair Dresser interview answers in real-time.

Personalized feedback

Unlimited practice

Used by hundreds of successful candidates

Hair Dresser Position Details

Related Positions

  • Hairdresser
  • Hair Designer
  • Hair Stylist
  • Licensed Hair Stylist
  • Hairstylist
  • Haircutter
  • Hair Specialist
  • Hair Colorist
  • Salon Stylist
  • Cosmetologist

Similar positions you might be interested in.

Table of Contents

  • Download PDF of Hair Dresser I...
  • List of Hair Dresser Interview...
  • Situational Interview Question...
  • Behavioral Interview Questions
  • Technical Interview Questions
  • Position Details
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