Top 31 Hairstylist Interview Questions and Answers [Updated 2025]
Andre Mendes
•
March 30, 2025
Preparing for a hairstylist interview can be daunting, but having the right questions and answers at your fingertips can make all the difference. In this post, we delve into the most common interview questions for aspiring hairstylists. Discover insightful example answers and expert tips on how to effectively showcase your skills and passion. Get ready to make a lasting impression in your next interview!
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List of Hairstylist Interview Questions
Behavioral Interview Questions
Can you describe a time when you dealt with a difficult customer and how you handled the situation?
How to Answer
- 1
Stay calm and listen to the customer's concerns carefully.
- 2
Acknowledge their feelings and show empathy towards their situation.
- 3
Offer a solution or alternative that addresses their needs.
- 4
If applicable, explain policies without sounding defensive.
- 5
Follow up to ensure they are satisfied with the resolution.
Example Answers
I had a customer who was unhappy with their haircut. I listened to their concerns and apologized for the misunderstanding. I offered to fix it right away, and they left very happy with the new style.
Describe an experience where you had to work closely with a team to enhance a client’s experience.
How to Answer
- 1
Think of a specific client event or day you worked as a team.
- 2
Describe your role clearly and how you collaborated with others.
- 3
Focus on the outcome and how it benefited the client.
- 4
Mention any challenges faced and how teamwork helped overcome them.
- 5
Use positive language to express your enthusiasm for teamwork.
Example Answers
During a wedding event, I worked with a team of stylists to create different looks for the bride and her party. I focused on the bride’s hairstyle, while others handled makeup. We communicated continuously to make sure everyone matched the overall theme. The bride was thrilled with the results, which made the day even more special for her.
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Tell me about a time you had a disagreement with a coworker. How did you resolve it?
How to Answer
- 1
Choose a specific disagreement that had a positive resolution.
- 2
Explain the context and the differing viewpoints briefly.
- 3
Focus on the steps you took to communicate effectively.
- 4
Emphasize the importance of compromise or understanding.
- 5
Conclude with how it strengthened your working relationship.
Example Answers
In my previous salon, a coworker and I disagreed on the best way to manage appointments. I suggested we hold a meeting to discuss our methods. We shared our perspectives and realized we could combine our approaches. We created a shared calendar that worked for both of us. This not only improved our workflow but also strengthened our teamwork.
How do you prioritize your clients, especially during busy days?
How to Answer
- 1
Assess urgency of services needed
- 2
Communicate estimated wait times clearly
- 3
Prioritize returning clients or regulars
- 4
Stay organized with a scheduling system
- 5
Be flexible and adjust based on client needs
Example Answers
I assess which clients have time-sensitive requests, like color touch-ups, and communicate any wait times clearly to manage expectations. I also prioritize regular clients who are familiar with my work and have an ongoing relationship with me.
Describe a situation when you had to adapt your skills to meet a client's unique request.
How to Answer
- 1
Think of a specific client request that was unusual or unexpected.
- 2
Explain the steps you took to accommodate the request.
- 3
Highlight any skills you used or modified to meet the client's needs.
- 4
Discuss the outcome and how the client responded.
- 5
Emphasize your flexibility and willingness to go above and beyond.
Example Answers
Once a client asked for a vibrant color that I had never worked with before. I researched the color, practiced on a mannequin, and ensured I used the right techniques. The client loved the result and appreciated my effort to give them exactly what they wanted.
Describe a time when you used your creativity to solve a challenge during a styling session.
How to Answer
- 1
Think of a specific styling session with a unique challenge.
- 2
Focus on the problem you faced and the creative solution you implemented.
- 3
Explain the steps you took to execute your idea.
- 4
Emphasize the positive outcome and client satisfaction.
- 5
Keep your response structured: situation, action, and result.
Example Answers
During a wedding styling session, my client wanted a vintage look but had very fine hair. I created volume by using a combination of backcombing and hair extensions, which gave her the desired look. The result was a beautiful and lasting updo that received many compliments.
What strategies have you used in the past to ensure clients return for repeat business?
How to Answer
- 1
Build personal relationships with your clients to make them feel valued.
- 2
Offer loyalty programs or special discounts for repeat visits.
- 3
Follow up with clients after their appointments to gather feedback.
- 4
Provide exceptional service that exceeds client expectations.
- 5
Stay updated with trends to offer fresh and relevant services.
Example Answers
I focus on building personal relationships with clients. By remembering their preferences and asking about their lives, they feel valued and often return for more services.
Describe how you manage stress during especially busy periods in the salon.
How to Answer
- 1
Prioritize tasks and focus on one client at a time
- 2
Practice deep breathing or mindfulness to stay calm
- 3
Maintain a positive attitude and keep a sense of humor
- 4
Communicate openly with your team for support
- 5
Stay organized and keep your workspace tidy to reduce chaos
Example Answers
During busy times, I prioritize tasks and ensure I focus on one client at a time. This helps me manage my time effectively and reduce mistakes.
Can you provide an example of how you turned a satisfied client into a referral source?
How to Answer
- 1
Think of a specific client who was very pleased with your service
- 2
Describe the actions you took to ensure their satisfaction
- 3
Explain how you encouraged them to refer others to you
- 4
Mention any follow-up actions you did after their initial satisfaction
- 5
Emphasize the outcome of their referrals, if possible
Example Answers
I had a client who loved their new haircut and style. After ensuring they were happy, I asked if they would share their experience on social media. A week later, they posted about me, and I received three new clients from their referral.
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Technical Interview Questions
What sanitation practices do you follow to ensure a safe environment for your clients?
How to Answer
- 1
Mention specific sanitation products you use for tools and surfaces.
- 2
Explain how you sterilize your tools between clients.
- 3
Describe how you maintain cleanliness in your workstation.
- 4
Talk about your personal hygiene practices before attending to clients.
- 5
Highlight any certifications or training in sanitation and safety.
Example Answers
I use hospital-grade disinfectants to sanitize my tools and work surfaces after each client. I also autoclave my scissors and combs daily to ensure they are sterile.
What techniques do you find most effective for cutting layers and how do you execute them?
How to Answer
- 1
Use point cutting to create soft, blended layers
- 2
Elevate sections of hair to cut layers at different angles
- 3
Start with longer layers and work down to shorter layers
- 4
Check for balance by comparing both sides throughout the process
- 5
Communicate with the client about their desired look before starting
Example Answers
I find that point cutting helps create texture and soft edges in layered cuts. I elevate the hair sections at a 45-degree angle to cut the layers and ensure they blend well.
Don't Just Read Hairstylist Questions - Practice Answering Them!
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How do you choose the right shade for hair coloring when a client is unsure?
How to Answer
- 1
Ask about their natural hair color and previous color experiences
- 2
Discuss their skin undertone to find complementary shades
- 3
Show them a color swatch to visualize different options
- 4
Consider the maintenance level they are comfortable with
- 5
Suggest a test strand to see how they feel about the color
Example Answers
I start by asking the client about their natural hair color and any past color preferences. Then, I assess their skin undertone, which helps guide me towards shades that will suit them best. I always show them color swatches for a better visual understanding.
What factors do you consider when recommending hair care products to a client?
How to Answer
- 1
Assess the client's hair type and texture before recommending products
- 2
Consider any specific hair concerns such as damage, dryness, or color treatment
- 3
Take into account the client's lifestyle and how much time they dedicate to hair care
- 4
Inquire about any allergies or sensitivities the client may have
- 5
Provide options within a range of price points to fit the client's budget
Example Answers
When recommending hair care products, I first evaluate the client's hair type and any specific concerns they have. For instance, if a client has fine hair and wants volume, I suggest lightweight volumizing products. I also check for allergies to ensure their safety.
Can you explain the process of achieving a specific hairstyle, such as a bob or long layers?
How to Answer
- 1
Start by identifying the hairstyle you want to explain clearly.
- 2
Break down the process into main steps such as preparation, cutting, and finishing.
- 3
Mention tools and products you would use for the style.
- 4
Talk about the importance of consultation and understanding the client's needs.
- 5
Emphasize aftercare tips for maintaining the style.
Example Answers
To achieve a bob, I start with a consultation to understand the client's preferences. I prepare their hair by washing and sectioning it. I then use a pair of sharp scissors to cut straight across at the desired length, checking for evenness. For finishing, I blow-dry and style with a smoothing serum to create a polished look. Finally, I advise the client on how to maintain their bob with regular trims and proper products.
What types of scalp treatments are you familiar with and under what circumstances would you recommend them?
How to Answer
- 1
List specific scalp treatments you know, like exfoliating or anti-dandruff treatments.
- 2
Explain the conditions each treatment addresses, such as dryness or oiliness.
- 3
Mention any products you prefer for these treatments and why.
- 4
Share your experience with clients' responses to different treatments.
- 5
Highlight the importance of customizing treatments for each individual's scalp needs.
Example Answers
I am familiar with scalp exfoliation for dry, flaky skin, which can help remove buildup and improve scalp health. I usually recommend it once a month, depending on the client's scalp condition.
What tools do you consider essential for a hairstylist, and how do you maintain them?
How to Answer
- 1
Identify 3 to 5 key tools you rely on daily such as shears, combs, and brushes.
- 2
Explain the purpose of each tool briefly to show your understanding.
- 3
Discuss maintenance techniques like cleaning, sharpening, and regular inspections.
- 4
Mention how proper maintenance affects the quality of your work and client satisfaction.
- 5
Emphasize staying updated on tool care trends and techniques.
Example Answers
I consider shears, combs, and blow dryers essential tools. I maintain my shears by regularly sharpening them and keeping them clean to ensure precise cuts. Combs are cleaned after each use to avoid product buildup, and I check my blow dryer filters often for clogs.
How do you adjust your techniques based on different hair types?
How to Answer
- 1
Identify specific needs of different hair types: curly, straight, wavy, coily.
- 2
Discuss the tools and products you use for each hair type.
- 3
Explain any adjustments in cutting techniques based on texture.
- 4
Highlight the importance of consultation with the client.
- 5
Mention the role of hair condition in determining your approach.
Example Answers
For straight hair, I focus on blunt cutting techniques and use lightweight products to avoid weighing it down. For curly hair, I prefer dry cutting to enhance the natural curl pattern and use moisturizing products to maintain definition.
What are some important considerations when applying and caring for hair extensions?
How to Answer
- 1
Select the right type of extensions for the client's hair type and lifestyle.
- 2
Ensure proper installation to prevent damage to the natural hair.
- 3
Use sulfate-free and alcohol-free products to maintain extensions.
- 4
Educate clients on how to properly wash and style their extensions.
- 5
Schedule regular maintenance appointments for re-applying or adjusting extensions.
Example Answers
When applying hair extensions, it's crucial to choose extensions that match the client's hair type. Proper installation techniques are key to preventing damage, and using the right products, like sulfate-free shampoo, helps keep them healthy. I also make sure to teach my clients how to care for their extensions at home.
What do you consider crucial when performing chemical services like perming or relaxing?
How to Answer
- 1
Assess the client's hair type and condition carefully
- 2
Consider the client's history with chemical treatments
- 3
Always conduct a patch test before performing services
- 4
Follow safety protocols and use protective gear
- 5
Communicate clearly with the client throughout the process
Example Answers
It's crucial to assess the hair type and condition first. I always check for any previous treatments and perform a patch test. Safety is important, so I ensure I use gloves and apply products evenly.
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Situational Interview Questions
If a client is unhappy with their haircut, how would you approach the situation to resolve their complaints?
How to Answer
- 1
Listen actively to the client's concerns without interrupting.
- 2
Apologize for any disappointment they feel and empathize with their experience.
- 3
Discuss options for correcting the haircut, such as adjustments or a redo.
- 4
Make the client feel valued by offering a solution that fits their needs.
- 5
Follow up after the service to ensure they leave satisfied.
Example Answers
I would first listen carefully to the client's concerns and ensure they feel heard. Then, I would apologize for their dissatisfaction and discuss how we can adjust the haircut to better meet their requests. I would suggest a quick fix or a complete redo if necessary and make sure they are comfortable with the solution.
What would you do if a client asked for a last-minute hairstyle change just before their appointment?
How to Answer
- 1
Stay calm and listen to the client's request carefully
- 2
Ask questions to understand their desired outcome
- 3
Evaluate if the change is feasible within the time available
- 4
Communicate your plan clearly to the client
- 5
Ensure the client feels valued and satisfied with the decision
Example Answers
I would listen to the client's new idea, ask a few clarifying questions to understand exactly what they want, and then let them know if we can achieve that look in the time we have, making sure they feel heard and comfortable with the change.
Don't Just Read Hairstylist Questions - Practice Answering Them!
Reading helps, but actual practice is what gets you hired. Our AI feedback system helps you improve your Hairstylist interview answers in real-time.
Personalized feedback
Unlimited practice
Used by hundreds of successful candidates
How would you handle a client who requests a hairstyle that is outdated or not in trend anymore?
How to Answer
- 1
Acknowledge the client's preference and listen carefully to their vision
- 2
Gently explain why the style may not be current and suggest modern alternatives
- 3
Show some examples of trendy hairstyles that complement their features
- 4
Invite the client to collaborate on a modern interpretation of their desired style
- 5
Ensure they feel heard and valued throughout the conversation
Example Answers
I appreciate your idea for a classic style. However, trends have shifted a bit, and I think a modern twist could enhance your look. How about we try something similar that’s also trendy?
You have multiple clients scheduled at the same time; how would you manage your time effectively?
How to Answer
- 1
Prioritize appointments based on complexity and time needed.
- 2
Communicate clearly with clients about wait times and services.
- 3
Schedule blocks of time for each service to maintain flow.
- 4
Use assistants or support staff for tasks like consultations or washing hair.
- 5
Stay organized with a digital calendar or scheduling tool.
Example Answers
I would prioritize clients with simpler services first to keep things moving smoothly. I’d communicate expected wait times and ensure everyone is informed about my schedule.
If a client accidentally got chemical burns during a coloring service, what immediate actions would you take?
How to Answer
- 1
Stay calm and reassure the client you will assist them.
- 2
Immediately rinse the affected area with cool water for at least 15 minutes.
- 3
Gently remove any remaining product from the hair and scalp.
- 4
Apply a soothing cream or gel if available and appropriate.
- 5
Advise the client to seek medical attention if the burns are severe.
Example Answers
First, I would reassure the client and keep them calm. I'd rinse the affected area with cool water for at least 15 minutes to minimize the burn. After rinsing, I'd gently remove any remaining dye from their scalp and apply a soothing gel if I have it. Lastly, I would advise them to consult a doctor if needed.
During a consultation, a client shows you a hairstyle they love — how would you assess its suitability for them?
How to Answer
- 1
Evaluate the client's face shape to determine how it complements the hairstyle.
- 2
Consider the client's hair texture and density to see if the style can be achieved.
- 3
Discuss the client's lifestyle and maintenance preferences to ensure they can manage the style.
- 4
Ask the client about their hair goals and any concerns they may have with the hairstyle.
- 5
Provide alternative suggestions if the hairstyle isn't suitable for their features or maintenance abilities.
Example Answers
I would start by looking at the client's face shape and see how the hairstyle would frame it. If they have a round face, for example, I might suggest a longer style with layers.
How would you ensure that you are respectful and knowledgeable about different cultural hairstyles and preferences?
How to Answer
- 1
Research various cultural hairstyles in advance to understand their significance.
- 2
Listen actively to clients about their preferences and experiences with their hairstyles.
- 3
Ask open-ended questions to learn more about cultural relevance and history.
- 4
Attend workshops or cultural exchange events to deepen your understanding.
- 5
Stay updated on trends and evolving styles within different communities.
Example Answers
I would research different cultural hairstyles and their meanings before my appointments. By doing this, I can have informed discussions with my clients and show respect for their traditions.
How do you keep your skills up-to-date with seasonal hairstyle trends?
How to Answer
- 1
Follow leading hairstylists on social media for trend updates
- 2
Attend seasonal hair shows and workshops to learn new techniques
- 3
Subscribe to hairdressing magazines and online forums for industry insights
- 4
Experiment with new styles on clients and practice on mannequin heads
- 5
Join professional organizations for networking and resource sharing
Example Answers
I follow top hairstylists on Instagram and regularly check trends for inspiration. I also attend industry workshops each season to learn new techniques and styles.
If you were tasked with promoting a new service in the salon, what strategies would you use?
How to Answer
- 1
Identify the target audience for the new service.
- 2
Create special promotions or discounts to attract new clients.
- 3
Utilize social media to showcase before-and-after transformations.
- 4
Collaborate with local influencers or beauty bloggers for wider reach.
- 5
Host an event or open house to introduce the service to existing and potential clients.
Example Answers
I would start by identifying our target demographic and create a special promotion for the new service. I'd then share transformations on social media to generate buzz and consider collaborating with local influencers.
Don't Just Read Hairstylist Questions - Practice Answering Them!
Reading helps, but actual practice is what gets you hired. Our AI feedback system helps you improve your Hairstylist interview answers in real-time.
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Used by hundreds of successful candidates
If there’s a conflict among team members in the salon, how would you address it?
How to Answer
- 1
Listen to each team member's perspective without interruption
- 2
Encourage open communication in a private setting
- 3
Focus on finding a compromise that addresses everyone's concerns
- 4
Stay neutral and avoid taking sides
- 5
Follow up to ensure the resolution is working for the team
Example Answers
I would first listen to both team members to understand their perspectives. Then, I would facilitate a calm discussion where they can openly express their issues. My goal would be to find common ground and a solution that works for both.
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Ace Your Next Interview!
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Ace Your Next Interview!
Practice with AI feedback & get hired faster
Personalized feedback
Used by hundreds of successful candidates