10 Essential Building Maintenance Technician Interview Questions [Updated 2024]

Sample Answer
In my previous role, there was a day when the AC unit broke down, a plumbing issue arose and a couple of light fixtures needed to be replaced. I started by evaluating the severity and impact of each problem. The AC issue was critical as it was summer and the building was getting very hot, so I prioritized this. The plumbing issue was next as it could potentially lead to water damage, followed by the light fixtures which were important but less urgent. I planned my day around these tasks and kept the management informed about the progress and any changes. By the end of the day, I was able to address all the issues.

Sample Answer
Safety is always my first priority when performing maintenance tasks. Before I start any work, I conduct a thorough risk assessment to identify potential hazards. I always use the appropriate personal protective equipment and I make sure to follow all safety procedures. I have also received additional training in first aid and fire safety, which helps me to respond effectively in case of an emergency.

Sample Answer
In my previous role, we once had a persistent problem with the HVAC system. It was functioning intermittently, causing discomfort to the building occupants. I first diagnosed the problem to see if it was a simple fix like a filter change, but it wasn’t. I then collaborated with the HVAC service provider, showing them my findings. We discovered the system was outdated and needed a major overhaul. I presented my findings to the management along with a cost-benefit analysis of repairing versus replacing the system. They appreciated the thoroughness of my report and opted for a replacement. As a result, we had a more efficient system that saved on energy costs.

Sample Answer
When faced with a maintenance issue, I first try to identify the problem. I gather as much information as possible, either from the person who reported the issue or by investigating it myself. I then analyze the problem, considering what might be causing it and what potential solutions could resolve it. Once I have a plan, I implement the solution and monitor the results to ensure the problem has been resolved. If the first solution does not solve the problem, I go back to the analysis stage and try another possible solution.

Sample Answer
I keep a detailed logbook of all maintenance tasks that need to be done on a routine basis. I prioritize tasks based on urgency and importance. I also use a computer program to schedule reminders for tasks that need to be done regularly. If a repair is needed, I document it in the logbook and schedule a time to complete it, making sure to follow up to ensure the repair was successful.

Sample Answer
I have over five years of experience working with HVAC systems. I’ve completed a vocational training program where I learned how to install and repair HVAC units. In my previous role at XYZ Company, I was responsible for the regular maintenance of all HVAC systems in the building, including routine checks, filter changes, and troubleshooting any issues. I also have my HVAC certification, which has given me a thorough understanding of HVAC principles and best practices.

Sample Answer
I have substantial experience with plumbing systems, having worked in building maintenance for over 10 years. I’ve dealt with a variety of issues from minor leaks to major pipe bursts. One emergency that stands out was when a main water pipe burst in a commercial building I was overseeing. I first shut off the water supply to prevent further damage. Then, I quickly assessed the situation and realized it was beyond my expertise, so I called a professional plumber. I stayed on site to assist and learn from the experience. This incident taught me the importance of quick decision-making and knowing when to call in specialists.

Sample Answer
In my previous role, the company started using a new computerized maintenance management system (CMMS) to better track and schedule maintenance tasks. At first, it was a bit challenging as I was used to manual record-keeping. However, I took the initiative to learn how to use the system effectively. I spent time after work studying the user manual and watching online tutorials. I also attended a workshop organized by the company to understand the system better. Within a couple of weeks, I became proficient in using the system and even trained some of my colleagues. This experience taught me the value of being open to new technologies, as the CMMS made our work more efficient and organized.

Sample Answer
At my previous job, there was a time when I was tasked with repairing a complex electrical system which was beyond my skill set. I understood that the task was sensitive and any mistake could lead to major problems. Given the situation, I readily admitted to my supervisor that the task was beyond my capabilities. However, I also took initiative and suggested we could bring in a specialist electrician whom I had previously worked with. My supervisor appreciated my honesty and initiative, and the electrician was able to repair the system safely and efficiently.

Sample Answer
In my previous role, I was often called upon to handle urgent issues while in the middle of other tasks. One particular instance I recall was when I was performing routine maintenance on the HVAC system and an urgent plumbing issue arose. I assessed the situation and realized that the plumbing problem was critical and had to be addressed immediately. I secured my workspace, ensuring it was safe to leave, then addressed the plumbing issue. Once resolved, I was able to return to my original task and complete it. This type of situation was not uncommon, and I learned to quickly assess, prioritize, and adapt as needed.