When preparing for a handyman position interview, it’s essential to familiarize yourself with the typical questions asked. This handy guide lists the top 10 questions you’re likely to encounter and provides helpful sample answers to steer your preparation in the right direction.
| Job Description | A Handyman is responsible for a wide range of repairs, typically for individuals or groups at residential or commercial locations. These tasks include trade skills, repair work, maintenance work, both interior and exterior, and are sometimes described as ‘odd jobs’, ‘fix-up tasks’, and include light plumbing jobs such as fixing a leaky toilet or light electric jobs such as changing a light fixture. |
| Skills | General Carpentry, Basic Plumbing, Basic Electrical, Painting, Drywall Repair, Problem Solving, Time Management, Communication |
| Industry | Construction, Facilities Services, Real Estate |
| Experience Level | Entry to Mid-level |
| Education Requirements | High School Diploma or equivalent. Some roles may require a vocational training or apprenticeship. |
| Work Environment | Handymen often work in both indoor and outdoor environments. They may work at residential homes, commercial businesses, or public facilities. The work can be physically demanding and may involve exposure to the elements. |
| Salary Range | $25,000 to $60,000 per year, depending on experience and location |
| Career Path | Handymen can advance their careers by specializing in a specific area such as plumbing, carpentry, or electrical work. They can also move into supervisor or management roles within maintenance or facilities departments, or start their own handyman business. |
| Popular Companies | Mr. Handyman, Handy, Porch Services, TaskRabbit, HomeAdvisor |
Handyman Interview Questions
Can you describe a time when you had to solve a complex problem on a job? What was the problem and how did you solve it?
How to Answer:
This question is designed to assess your problem-solving skills and experience. When responding, it’s important to provide a specific example of a situation where you encountered a complex problem. Explain the problem clearly, describe the steps you took to address it, and highlight the result. Be sure to mention any skills or techniques you used in the process.
Example:
In one of my previous roles, I was assigned to repair a leaky pipe in an old house. The client had attempted to fix it themselves but had ended up causing more damage. The pipe was located in a hard-to-reach area and was part of a complex plumbing system. I began by assessing the situation and isolating the problem. I then developed a detailed plan to repair the damaged area, which involved removing some old fixtures and replacing them with new ones. Using my plumbing skills and experience, I was able to successfully repair the pipe and prevent any further leakage. The client was very satisfied with my work and even referred me to other potential clients.
Can you provide an example of a safety protocol you implemented while working on a project?
How to Answer:
The interviewer wants to know if you have the ability to work safely and implement safety measures. Show that you are familiar with safety protocols and standards. Also, provide an example from your past experience where you have applied these safety measures while working. Mention the steps you took, the safety equipment used, and the positive result of your action.
Example:
Safety is always my top priority when working on any project. In one of my previous roles, I was tasked with replacing the roof of an old building. Recognizing the potential risks involved, I implemented a safety protocol that involved wearing appropriate personal protective equipment, using secure ladders, and setting up scaffolding. I also ensured the area was cordoned off to avoid accidents with passers-by. With these measures in place, we were able to complete the project efficiently without any safety incidents.
What types of tools and equipment are you proficient in using?
How to Answer:
This question aims to understand your hands-on experience with various tools and equipment commonly used in handyman work. When answering, list out the tools and equipment you’re proficient in using, and provide examples of specific tasks or projects where you’ve used them. Highlight any specialized tools you’ve used, as this can showcase your broad skill set.
Example:
I’m proficient in using a wide range of tools and equipment, including power drills, saws, hammers, wrenches, and pliers. I’ve also worked with specialized tools like pipe cutters and stud finders. For example, in my last role, I was responsible for a project which involved installing a new plumbing system, where I had to use my pipe cutter to fit the pipes to the correct length. I’ve also used stud finders in several instances when I was tasked to mount televisions and heavy wall decor safely.
Can you describe a time when you had to work under tight deadline? How did you handle it?
How to Answer:
This question is to understand how you manage your time, stress, and workloads. Describe a situation where you had to work under pressure or tight deadlines. Explain how you planned your work, prioritized tasks, stayed organized and focused, and ensured the quality of your work didn’t suffer. Highlight your ability to remain calm and efficient under pressure.
Example:
Once, I was hired to repair a large office space before a big meeting the next day. I had less than 24 hours to complete the job. I quickly evaluated the work to be done, made a list, and prioritized the tasks. I also brought in an assistant to help. We worked methodically, completing one task at a time and ensuring each was done to a high standard. We managed to finish the job an hour before the meeting started. The client was very pleased with our efficiency and the quality of our work.
Can you describe your experience with plumbing repairs?
How to Answer:
This question is asking for specific examples of your experience with plumbing repairs. Begin by stating your overall experience in this area, then provide specific examples of the types of plumbing repairs you have handled. Address how you diagnosed the issue, what steps you took to repair it, and the outcome.
Example:
I have extensive experience with plumbing repairs, having worked in the maintenance field for over 10 years. For instance, I once handled a situation in a residential building where the main water line had a leak. I was able to diagnose the issue by identifying the areas of water pooling and tracing it back to its source. I then isolated the leak, replaced the damaged section of the pipe, and restored the water service. The residents were pleased with the swift resolution and there were no further issues with the plumbing.
Can you explain how you would handle a situation where a client is not satisfied with the work you’ve done?
How to Answer:
The interviewer wants to understand your customer service skills. You should show that you value customer satisfaction and are willing to make corrections or adjustments to meet the client’s expectations. Also, mention the importance of communication in resolving such issues.
Example:
If a client is not satisfied with my work, I would first try to understand their concerns by asking specific questions. I’d then use their feedback to see where improvements can be made. If it is a simple fix, I would correct it immediately. If it’s more complex, I would discuss a plan with the client to ensure they’re aware I’m taking their concerns seriously and working towards a solution. The key is to maintain open and respectful communication and to work diligently to rectify the issue.
What steps would you take if you encounter a task that you’re not familiar with?
How to Answer:
The interviewer wants to understand how you handle unfamiliar situations or tasks. You should demonstrate your problem-solving skills, ability to research and learn new things, and willingness to ask for help when necessary. An ideal answer would involve you trying to understand the task first, researching or learning about it if needed, and not hesitating to consult a more experienced colleague or supervisor if you’re still unsure.
Example:
If I encounter a task that I’m not familiar with, my first step would be to analyze it and try to understand what needs to be done. If I’m not clear about it, I would do some research, either online or through relevant books and manuals. I would also look at similar tasks I have done before for reference. If I’m still unsure, I would not hesitate to ask a more experienced colleague or my supervisor for guidance. I believe it’s important to ask for help when needed rather than making a mistake that could be costly or dangerous.
How would you prioritize your work if you’re given multiple tasks at a time?
How to Answer:
The interviewer wants to assess your ability to manage your time effectively and prioritize tasks based on their urgency and importance. You can discuss how you typically assess the urgency and scope of tasks, and how you plan your schedule accordingly. Mention if you use any specific tools or strategies to help with this.
Example:
Whenever I’m given multiple tasks, I first try to understand the urgency and importance of each task. If a task is critical and needs to be done urgently, I prioritize it. I also consider the scope of the task – if it’s a large task that will take a lot of time, I might start it earlier, even if it’s not as urgent. I usually make a daily or weekly plan to manage my tasks. I also keep some buffer time for any unexpected issues or tasks that might come up.
Can you tell me about a time when you had to improvise on a job because you didn’t have the necessary tools or equipment?
How to Answer:
This question is asking about your problem-solving skills and creativity. Describe a specific situation where you had to think on your feet and use what was available to get the job done. Be sure to explain why the usual tools or equipment were not available, what you used instead, and the result.
Example:
I was once asked to fix a leaking pipe in a remote location. I realized I had left my pipe cutter at another job site. Instead of wasting time to retrieve it, I remembered I had a hacksaw in my tool kit. It took a bit longer, but I managed to cut the pipe accurately and fix the leak. The client was pleased with the quick resolution.
How do you maintain your tools and equipment to ensure they are in good working condition?
How to Answer:
The interviewer wants to know if you are responsible and know how to take care of your tools. It’s important to stress that you understand the importance of tool maintenance for safety and efficiency. You could discuss your routine maintenance practices, how you store tools, and any steps you take to prolong the life of your equipment.
Example:
I believe that maintaining tools and equipment is crucial for their longevity and for safety. I regularly clean my tools after use and store them properly to prevent damage. For powered equipment, I follow the manufacturer’s maintenance guide, which usually involves regular checks and servicing. Also, I always inspect my tools before using them to make sure they are in good working condition.